전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 4월 1일

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall.
Thank you!

tailsandpets
영국
앱 사용 기간 18분
2023년 12월 20일

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
영국
앱 사용 기간 7일
2024년 3월 8일

Great service, very informative and helpful.

Knitbin
케냐
앱 사용 기간 대략 1개월
2024년 3월 2일

I recently install UpTrack and I'm very satificated with app for now!
Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

CyberRaptorTech
영국
앱 사용 기간 대략 19시간
2024년 4월 15일

SHruti was a great help and I can 100% recommand this service

TheTrendHome
네덜란드
앱 사용 기간 4일
2024년 3월 11일

Verry good help, And fast answers. Shruti realy helped me a lot!

Paw Pix
독일
앱 사용 기간 2일
2024년 4월 14일

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

GNexus
미국
앱 사용 기간 39분
2024년 3월 4일

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

K&R jewelers
불가리아
앱 사용 기간 3일
2024년 2월 10일

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good.
I had to contact support and Shruti was very nice and helped me solve the issue.
I recommend this app if you're trying to sync your orders to paypal.

NEW GEN ABS
미국
앱 사용 기간 37분
2024년 3월 26일

very usefull app, great customer support.

Lootario
미국
앱 사용 기간 6일