Proveway PayPal Tracking Sync
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (168)
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Used to be a great app, now it doesn't work at all. Only a few orders synced, with the wrong information, a total mess. Contacted support via email, chat, shopify, no answer. DO NOT INSTALL
Hi,
Thanks for your comments, however, I can see you installed our app on 26th July and have already uninstalled it.
I have talked with the support agent and checked myself we have not received any support request from your store name within the time period your app was installed.
Regarding the functionality, our app is running fine already.
Also as per your claim, few orders synced with wrong information are totally impossible to occur, as Uptrack only syncs tracking after matching them with PayPal or Stripe respectively. If they do not match, it does not sync it at all.
Please let me know on which email you contacted our support and what is you support chat ticket number, so I can help you with the issue.
Thank you!
Update-
Found your ticket on chat support, as explained by the chat support agent, we do not support Carthook, only OCU is supported.
Thanks again!
I would be very wary of using this app guys. When you install it there are 2 plans, both with a 7 day free trial. Right below this is an offer for a 30 day trial. All you 'have to do' is answer a few questions in their whatsapp group. I did all this, needed the 'high growth' plan (the second plan) for my order volumes, to then be told the offer doesn't apply to this plan. I think if a company is being so dishonest about their free trials, it is certainly not a company I want to have access to my stores. A bit of extra searching on the app store, found similar apps, with lowers prices and better features.
I had today great helpful from Shivani. Help me a lot with my new online store to make some changes correctly. She explained everything I need and we made it. I am greatful and thank you Shivani for your help!!
Had the pleasure of being assisted by Shruti. Took me through the process quickly and everything was clear. Thank you so much Shruti, appreciate it so so much you have no idea
Great customer support (especially Shivani) she is responding quick and is always ready to attack the problems you have! Thank you!
I had a great experience with Najmus he was very helpful and got me through the process.
Quick and Great service
Great service
Vijaya helped me with my problems and integrations on this app thank you so much! Very kind!
Amazing app, thank for to Afira for her help and support reviewing my store and website
Lakhan might have saved me a great deal of time, his responsive and does his job very well
Fast reply
I want to congratulate the Trustoo team for their exceptional work and especially Big Thank Mrs. Shruti ! You do more than just provide a service; you build a bridge of trust between clients and businesses, and that makes all the difference.
Great service provided by support team. Indeed, Vijaya was very helpful and responsive and helped me make the necessary changes to my store.
Fantastic support from Lakhan! He was quick, friendly, and solved my issue in no time. Couldn’t have asked for better service.
Great service from Lakhan, very helpful.
App seems good
Good Customer support too, got some tips for my store from one of the staff, Afira, she was fast and helpful,
I never write reviews, but today I met a real specialist in his field! Shruti, you are great, you helped me a lot and many problems on my site were solved! Everything was fast, clear, professional!
cool app
You've done an amazing job Lakhan, great customer service
Great service, highly recommended!
Great service provided by support team. Indeed, Lakhan was very helpful and responsive and helped me make the necessary changes to my store.
bom atendimento, mas se não falar inglês talvez tenha dificuldade.
Great experience, fast responding customer support. Everything done at highest level. Shout-out to Shruti.
Lakhan Really helped me out with setting everything up i highly recommend him to guide and assist you with your store!
SHRUTI Perfect service
One employee named Shruti helped me , it's great working with these people, they helped me a lot with my store.
Fast response and support from Jakil. I am happy to try the application and it is clear that I will be happy to use it.. Thank you very much for the support
Customer Care reps are very responsive and provide prompt and useful information regarding the service. Extremely nice experience. Shruti was very professional.
Thank you for the wonderful support
Pretty good app and service. One of them employee helped me today greatly her name was Afira and she even told me some tips to help me with my store
Great experience with the app, the communication is easy with Shruti, she helped me a lot.
the installation was very easy thanks to Shruti, she really helped me setting everything up and i'm happy to start using this app cause its really really useful. thanks again Shruti
great customer support by Vijaya, helped me to review my store as quick and detailed as possible
Just got support from
vijaya and she was very helpful in reviewing my store. She advised me what I needed to update and provided a checklist. Very awesome and polite person :))~~
Great experience with Vijaya
Lakhan helped a lot with some issues I had and showed me what to do. The response time was actually pretty fast, which is good.
Great app, good customer service response time. Seems very help and the 7 day trial aspect is nice as well
Lakhan, good service!!
Vijaya Helped me in around 10 minutes and it helped me to improve my store really fast and really good.
Very useful and helpful, I received great assistance from Lakhan. Thank you.
Great experience with Shruti, I think it is her name. Pretty fast regarding complexity of the the query.
Vijaya was very helpful and reviewed my site to help my site to become compliant with PayPal and Stripe. I am looking forward to the continued use of this app.
Shruti, was very helpful and she walked me through the process and setting up what i wanted.
Lakhan gave Me The Best Service
A very good application that helped me solve a lot of problems
Lakhan is the best one, helped me out with my issues as fast as needed
lakhan very good service
Very helpful service, lakhan very polite and helpful. Thanks.
Just got support from Lakhan and he was very helpful in reviewing my store. He advised me what I needed to update and provided a checklist. This is the 2nd time I have spoke to support from Proveway and both times have been a smooth process.
Lakhan really helped me with my store review. Thanks to him