Proveway PayPal Tracking Sync , 261 avaliações

Absolutely wonderful customer service from "Shruti". very helpful.

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

Very competent assistent, Shruti solved my problem quickly

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall.
Thank you!

All i have to say is the the helping service is really good in my opinion i got helped step by step by 2 workers named syeda and Shruti by texted and they were very helpful. In my opinion a 10/10 service

Amazing staff and support ! Recommend 100%

SHruti was a great help and I can 100% recommand this service

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

Great service, very informative and helpful.