Avaliações (277)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de março de 2024

very usefull app, great customer support.

Lootario
Estados Unidos
6 dias usando o app
2 de março de 2024

I recently install UpTrack and I'm very satificated with app for now!
Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

CyberRaptorTech
Reino Unido
Aproximadamente 19 horas usando o app
20 de dezembro de 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Reino Unido
5 meses usando o app
4 de março de 2024

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

K&R jewelers
Bulgária
3 dias usando o app
22 de janeiro de 2024

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

Valentine's Day14
Ucrânia
Aproximadamente 2 meses usando o app
29 de abril de 2024

Excellent service, the customer serive was awesome

PASSIONEKUSTOM
Estados Unidos
26 minutos usando o app
18 de abril de 2024

support are so helpful Good app for paypal money hold issue

Micotix
Estados Unidos
23 minutos usando o app
10 de fevereiro de 2024

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good.
I had to contact support and Shruti was very nice and helped me solve the issue.
I recommend this app if you're trying to sync your orders to paypal.

NEW GEN ABS
Estados Unidos
37 minutos usando o app
19 de março de 2024

Amazing customer support and fast reply. The best Paypal tracking app for sure

Control Plug
França
24 minutos usando o app
30 de março de 2024

Tolle App und außerdem guter und netter Support! Ich hatte Shruti als Support und sie war äußerst freundlich und und musste nicht lange auf eine Anwort warten. Sie ist auf alle meine fehlenden Sachen eingegangen und hat mir geholfen, Informationen zu vervollständigen um keine PayPal-Hold zu bekommen!

Kann ich sehr empfehlen! :)

alenyo.com
Alemanha
12 dias usando o app