Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
13 mars 2024

All i have to say is the the helping service is really good in my opinion i got helped step by step by 2 workers named syeda and Shruti by texted and they were very helpful. In my opinion a 10/10 service

TrendyTrades
USA
Ungefär 18 timmar användning av appen
1 april 2024

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Shruti was a great help overall.
Thank you!

tailsandpets
Storbritannien
18 minuter användning av appen
8 mars 2024

Great service, very informative and helpful.

Knitbin
Kenya
Ungefär en månad användning av appen
15 april 2024

SHruti was a great help and I can 100% recommand this service

TheTrendHome
Nederländerna
4 dagar användning av appen
2 mars 2024

I recently install UpTrack and I'm very satificated with app for now!
Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

CyberRaptorTech
Storbritannien
Ungefär 19 timmar användning av appen
20 december 2023

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
Storbritannien
7 dagar användning av appen
14 april 2024

I am so glad I found this app. This will help me to avoid bans from PayPal. Great customer service. Syeda was able to help make sure my store was compliant with PayPals guidelines. She was very professional and helpful.

GNexus
USA
39 minuter användning av appen
11 mars 2024

Verry good help, And fast answers. Shruti realy helped me a lot!

Paw Pix
Tyskland
2 dagar användning av appen
4 mars 2024

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

K&R jewelers
Bulgarien
3 dagar användning av appen
26 mars 2024

very usefull app, great customer support.

Lootario
USA
6 dagar användning av appen