Proveway PayPal Tracking Sync

Lakhan gave Me The Best Service

Vijaya was very helpful and she guided me through the whole process!

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

Very good application, transmits all follow-ups on time
And very good customer support, Vijaya was able to check my site for PayPal and Stripe standards

Syeda helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well :)

very good

So Far so good. Hopefully it is easy to finish set up

I enjoyed how they went through each section and told me what needed tweaking or minor things I may have forgot to add. I also enjoyed the customer service and they responded almost immediately. Syeda was a great help overall.
Thank you!

bom atendimento, mas se não falar inglês talvez tenha dificuldade.

Great Service, They answer very quickly and help without problem I had interaction with Lakhan and Vijaya. They were very helpful and professional solving all my problems and answering Questions