整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月12日

I enjoy this software since it simplifies my work!
The support staff is excellent and accommodating.
I appreciate Shruti's invaluable assistance.

SkinaFlax
阿曼
20天 人在使用应用
2024年2月1日

Amazing Services from vijaya the help and services was amazing making it sure everything was setup 100%

Home Dropp
南非
大约2个月 人在使用应用
2024年4月30日

Syeda quickly and easily helped me improve the footer of my store. A great service.

DropCasa
意大利
大约16小时 人在使用应用
2024年4月18日

The support team is really helpful. You get reply within 5-10 mins. Syeda from support team, really helped me in verifying my website

MDARI
波兰
3天 人在使用应用
2024年2月21日

Awesome app, the support team works well, able to solve my issue in live chat!
Special thanks to Sharuti!

Vynilus
英国
大约2个月 人在使用应用
2024年4月16日

Vijaya helped me with my store review. Was very quick and detailed, got things done in less than 10 minutes. Very polite as well

BOFLE
沙特阿拉伯
大约8小时 人在使用应用
2024年3月21日

truly a fantastic app with perfect customer support. I talked to a girl, Vijaya, and I think I understand better how Paypal payments work now than in a year of dropshipping. She helped me with the site overhaul and I can only be grateful to her. Thank you very much

PostureBros
意大利
大约14小时 人在使用应用
2024年5月4日

I enjoyed the customer service and they responded almost immediately and were very helpful. Shruti was a great help overall.
Thanks!

A&A
以色列
大约6小时 人在使用应用
2024年3月23日

Vijaya was a pleasure to talk to helped me with all my concerns

Sonata
澳大利亚
28天 人在使用应用
2023年12月20日

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
英国
5个月 人在使用应用