評價 (277)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年6月7日

this is very good and vrey good support

mbmind
馬來西亞
使用應用程式 大約17小時
2024年3月26日

very usefull app, great customer support.

Lootario
美國
使用應用程式 6天
2024年3月2日

I recently install UpTrack and I'm very satificated with app for now!
Syeda from support team was very proffesional and polite,help me to fix some issues with policies!

CyberRaptorTech
英國
使用應用程式 大約19小時
2023年12月20日

I recently added UpTrack's order tracking to my Shopify store, aiming to boost the customer experience. The app has been a great help, though a few tweaks could make it even better.

UpTrack's order tracking feature lets both me and my customers keep an eye on packages in real-time, adding a sense of security to their shopping journey. Setting it up was a breeze thanks to the easy step-by-step guide.

Initially, I was concerned about not getting email updates for order changes. Shruti from the support team quickly eased my worries, explaining that emails are sent only when there's a status change. The instructions to enable this were clear, and the prompt assistance was much appreciated.

Dealing with customer inquiries about order statuses was a bit overwhelming. While new orders trigger email notifications after activating the tracking feature, it's worth noting this applies only to future orders.

The pricing structure was a bit confusing at first, but with Shruti's guidance, I learned the tracking page is free. Charges only come when syncing orders, with a generous free limit of 500 shipments per month.

In summary, UpTrack is a valuable tool for order tracking. Improvements in communication and user guidance would make it even more user-friendly. Kudos to Shruti for her quick and helpful support; it leaves me optimistic about the app's future updates.

GiftedPouch
英國
使用應用程式 5個月
2024年3月4日

i use this app 2 days and the support team is really helpful. i spoke with Shruti and she was very quick and efficient.

K&R jewelers
保加利亞
使用應用程式 3天
2024年1月22日

Wonderful application Proveway PayPal Tracking Sync (I recommend!!!) Indispensable in work! And if you have any questions, Shruti in the support service will help you quickly and efficiently deal with any of them. Thanks to the support team namely Shruti.

Valentine's Day14
烏克蘭
使用應用程式 大約2個月
2024年4月29日

Excellent service, the customer serive was awesome

PASSIONEKUSTOM
美國
使用應用程式 26分鐘
2024年4月18日

support are so helpful Good app for paypal money hold issue

Micotix
美國
使用應用程式 23分鐘
2024年2月10日

The app is extremely easy to use. It lets you customize the template for any "updating email" you may send to your customers, which is good.
I had to contact support and Shruti was very nice and helped me solve the issue.
I recommend this app if you're trying to sync your orders to paypal.

NEW GEN ABS
美國
使用應用程式 37分鐘
2024年3月19日

Amazing customer support and fast reply. The best Paypal tracking app for sure

Control Plug
法國
使用應用程式 24分鐘