Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
6 april 2024

I used to stress about answering customer emails to correct shipping address before the orders are fulfilled. Since installing Yagi Address Edit Helper, customers can correct their own mistakes when necessary. It works great, and it notifies me via email when changes are made. It has really saved me a lot of time and stress.

Jacknjellify
USA
17 dagar användning av appen
10 februari 2024

Great app, that does exactly what it needs to do.
The new Shopify Flow integration is awesome, thank you Axel.

Senkels
Österrike
7 månader användning av appen
24 januari 2024

Great app, does the job well, easy to install even if you need to pop in the code snippet :)

Skipper Australia | Pre-Sale
Australien
8 dagar användning av appen
13 november 2023

This is the best app to let customers fix their address after ordering (better than the other app, as this let's customers change their address directly on the order status page vs. being redirected to another less user friendly url - that's what the other app does).

Axel from customer support is also fantastic, always responds within 6 hours.

Love this app, it's saved me so much time and prevented a lot of customer service tickets. I no longer have to do anything when customer's enter a wrong address at checkout, they can fix it themselves.

MatchaLand
Schweiz
Ungefär 22 timmar användning av appen
3 november 2023

Amazing product and amazing customer support. I also like there cancel app! This app gives more control to the customer and makes fulfillment a breeze because I don’t have to worry about incorrect addresses.

Shop Demir
USA
En dag användning av appen
30 september 2022

This app allows our customers to edit their shipping address on the order status page. Super useful to avoid cancellation of orders / extra time from the customer support team to do amendments on the shipping address. A very detailed step-by-step guide plus excellent support from the developing team makes this app really simple to use. Would recommend this app and the team behind it to all stores that need its function. Keep up the good work, Axel!

Jolicare
Singapore
Ungefär en månad användning av appen
Redigerat 26 april 2023

Yagi support is actually amazing. Yagi is a perfect fit and because the app makers are incredibly responsive and helpful. We do a huge number of pre-orders and using Yagi Address Edit Helper helped us. Some highlights, but definitely not all:

1) Place shipping address changes on actual Shopify Orders (not the Shopify customer record) meaning you can ask your customers do self-serve edit,

2) Added option to auto email the Shopify Order Update Notification to customer who successfully updated or confirmed their address,

3) Added option to allow Partially Fulfilled orders to get address updates by customers.

This among the many other features they include.

We could not ask more of Shopify App maker. We're looking forward to long history with Yagi Address Edit Helper and now (with support like this) we're also looking at their other apps, Yagi Order Cancellable, Draftable ‑ Draft Order Helper.

The Game Steward
USA
6 dagar användning av appen