Address Validator Plus , 208 Rezensionen
Been using this app for years - works well and support is quick and helpful.
Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.
Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.
Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!
Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.
Thank you for taking the time to leave a review and share how the Address Validator Plus app is helping your customer service team. If there's anything else our support team can help with, please let us know! Thanks again!
The app works great and customer support is efficient. We don't have that many "address" problems, but when we do the app works fine!
Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!
The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States
They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.
Thank you for taking the time to leave a review.
The non-latin character rule works out of the box, but as you said, only for countries we cover.
Right now, we do a few sequential checks: 1) is the order in a country we cover? 2) if yes, does it pass all the validation rules (ie. latin characters, length)? , 3) if yes, is it a valid address according to the major shipping carriers? It may be a bit of work to reverse the sequence of actions #1 and #2, but could be possible. I will pass this request along to our dev team.
The other option is if you are a Shopify Plus merchant. If you are, then we can easily process address rules for any addresses during checkout because the our Address Validator app can run checks as the user keys in the address. Without Shopify Plus, we have to send the order ID to the Address Validator app backend so it can fetch info from the Shopify API and then the address goes through a series of checks as explained above. This is a Shopify limitation, not something we implemented. Shopify Plus merchants get a lot more flexibility in the checkout compared to the other Shopify merchants.
If you want to reach out to our customer support team one more time, we can do our best to help for your specific implementation needs. Thanks.
We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!
Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.
I had an issue and contacted their customer service.
They were very helpful especially Osmand who helped me at that time.
He answered all details and fixed up all problems.
I highly recommend this app to other customers!
First, thank you for being a user of Address Validator for 4 years! Second, thank you for the 5 star rating and for sharing your wonderful experience with us.We appreciate it! Our team is always available to assist with queries and we are glad to hear that Osmand was able to help you with your issue. Thank you for the recommendation as well!
Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.
Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!
Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!
First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!