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at first we couldnt get it to work in our checkout but they helped us through getting in touch with shopify support and everything seems to be working properly now!
Great app, needed help and was assisted ASAP. Also the features are amazing on the app
The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.
Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!
I've been using this app on all 6 of my Shopify stores for about a week now. It's easy to set up and configure. It's only been a short time, but it's already paying dividends with catching several orders from customers that didn't input their address correctly (missing apartment number, suite number, etc). With UPS charging $16 per address correction, this app quickly pays for itself and then some! I highly recommend it.
We do not ship to PO Boxes, and it was almost impossible to get that message through to customers! This has saved us a huge amount of time and frustration in outreach to PO Box holders, and has made a huge difference in the accuracy of our address collection.
Great app, lots of configuration options and easy to follow! Support is super responsive. And, many fewer support tickets now that customers validate their own address, love it!!!!
Early days for us with the app but the initial indications suggest it has been a good addition for us.
We have had a number of issues with EU customers getting confused with address formatting in our Shopify checkout and this has resulted in carrier returns.
We have also been able to block pack station delivery addresses which has been helpful.
So far so good.
The guys at Roboturk were very helpful in guiding us through the initial set up.
Prompt and professional support prior to and after installation, they even made changes to suit our particular checkout experience. Highly recommended!
Excellent app! Does exactly what it needs to, very easy to setup and customize. Already saving us time every single day.
I received great support from the team! They responded really fast to my requests. The app is easy to use and customize the look. Thank you!