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It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive.
**updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app.
Great app!
The team was very helpful in answering my questions quickly. They even helped out with a custom feature. This app is saving us money on re-sending packages out to customers due to incorrect or wrong addresses!
Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!
Moved here from another app that was too rigid.
This app is easy to use, has a great interface, and actual functionality that helps (vs being reactive and creating more work).
The support team was fantastic. They basically "held our hand" throughout the process as if they were on our payroll!
Ich kann die Address Validator App von AppHub jedem empfehlen, der seinen Online-Shop betreibt. Sie hat unseren Bestellvorgang erheblich verbessert und uns viel Zeit und Ressourcen gespart. Mit dieser App können wir sicherstellen, dass die Kundenadressen korrekt und vollständig sind, was zu weniger nicht zustellbaren Bestellungen führt. Ein weiterer großer Vorteil ist die Benutzerfreundlichkeit und die Unterstützung des Support-Teams. Diese App ist ein Muss für jeden ernsthaften Online-Händler, der seine Betriebsabläufe optimieren und die Kundenzufriedenheit steigern möchte. Im vergleich habe ich leider nichts an nährendes gefunden, was diese Art und Funktion dieser App widerspiegelt. Bin begeister und empfehle die app jeden weiter. for english speaking users: this app is a must have for your online shop!
This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)
Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.
The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.
Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!
App works amazing and the team is awesome. We have seen a significant decrease in address issues after using this app. Team is very helpful and assisted us in setting up the address validator on the checkout. Would highly recommend them!
We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.
This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.
Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.