Address Validator Plus , 215 reseñas
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Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.
Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.
The app simply does not work. I have two main things set which are to make sure customers include a house number and to not allow a address to be over 40 characters. This app is still charging me money and is not doing these things.
There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly.
We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email.
We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.
Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
Been using this app for years - works well and support is quick and helpful.
Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.
I had an issue and contacted their customer service.
They were very helpful especially Osmand who helped me at that time.
He answered all details and fixed up all problems.
I highly recommend this app to other customers!
First, thank you for being a user of Address Validator for 4 years! Second, thank you for the 5 star rating and for sharing your wonderful experience with us.We appreciate it! Our team is always available to assist with queries and we are glad to hear that Osmand was able to help you with your issue. Thank you for the recommendation as well!
Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.
Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!
We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!
Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.
This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!
Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.