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The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.
The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.
Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.
Amazing product and even more impressive customer support, I asked for a few feature changes and they were done practically overnight. Product works really well and already saved me a lot of pain with wrong addresses.
Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch! ⭐️⭐️⭐️⭐️⭐️
We have been very happy with RoboTurk's AVS. In addition to offering our consumers a proactive way to validate and fix their erroneous addresses, it also generates an Email Alert to our Customer Service team to notify them when a consumer ignores the alert. This way they can follow-up and ensure the address is validated.
Great app. It's not asking every minute to write a review. I contact support and they help me almost immediately.
Product does as advertised and brings up addresses very quickly. I did put in a support email for a problem that actually turned out to having nothing to do with Roboturk Address validator. This was very promptly answered by Wilson who gave me instructions of how to fix the problem which was actually a setting in the base Shopify store.
The service is great as is the product.
Well worth having.
We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!
1000% needed by everyone online. Helps our team to get every address correct! AWESOME,
Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.
Thank you for taking the time to leave a review and share how the Address Validator Plus app is helping your customer service team. If there's anything else our support team can help with, please let us know! Thanks again!