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This app worked very well right out of the box. We have already seen it in action and our mobile conversion rate has recovered - our previous address validation app was too scary looking for users - made the site seem unstable. This one integrates seamlessly.
To top it off, i did have one customization suggestion. The RoboTurk team not only said we could do it, but helped me with the CSS code to make it happen. And it worked! Great service. So glad we switched.
Great for handling weird shipping issues. They were able to do everything we wanted, like blocking non latin characters and not shipping to german shipstations. Great helpful customer service too.
Thank you for the kind words! Please reach out if you need anything else.
Address Validator has top-notch support and is an app that does the job plus even more. So far so good and would highly recommend giving these guys a try.
Shopify does not have a built in feature to exclude PO Boxes. If you only ship UPS this is a huge issue! I searched high and low on the interwebs looking for a solution and there was only 1: Address Validator. I installed it and needed some further customization so put in a feature request. This normally would have taken weeks, but somehow their support team resolved my issue within hours! We are now able to alert customers who checkout with PO Boxes and request a street address on the order confirmation page. The customer support responsiveness made this a pleasure to troubleshoot. Thank you!
Thanks for this awesome app just in time for Christmas! I'm tired of my packages getting lost and customers asking for refunds because they didn't receive their shipment. Finally, I can be confident that every package will be delivered!
the best part for us was super responsive support from them. other wise it did exactly what is said it would do. was able to set colors to my liking.
A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.
Not effective if the pop up only appears on the thank you page, we still have to check all the addresses manually and there are still address errors or missing house numbers etc. The addresses that this app corrects only consisted of changing from lower case to upper case and nothing more and we have to pay money for that?! If the pop up would have appeared in the checkout it might have been a different matter, but that's only available for plus merchants!
You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction.
Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout. If you had any issues setting up the app to minimize the number of address errors, please let us know we'll be glad to help you: https://calendly.com/addressvalidator/15min
Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.
5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.