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Shopify does not have a built in feature to exclude PO Boxes. If you only ship UPS this is a huge issue! I searched high and low on the interwebs looking for a solution and there was only 1: Address Validator. I installed it and needed some further customization so put in a feature request. This normally would have taken weeks, but somehow their support team resolved my issue within hours! We are now able to alert customers who checkout with PO Boxes and request a street address on the order confirmation page. The customer support responsiveness made this a pleasure to troubleshoot. Thank you!
please be aware!! you cant delete this app!! after installing this app it will stay in your code forever and you will have to hire an expert so it doesn't pop up at your check out. there is no way to remove the code true the app. 0/10 would not recommend
Sorry for the issue you are running into, but this is not caused by the app. (1) You can uninstall the app at any time. (2) No theme files are modified nor is any code permanently inserted. (3) You cannot modify the checkout with the Basic Shopify Plan (this is only possible with Shopify Plus). Please respond to any of the emails we have sent you or contact us and we'll be happy to help you diagnose the issue.
Thanks for this awesome app just in time for Christmas! I'm tired of my packages getting lost and customers asking for refunds because they didn't receive their shipment. Finally, I can be confident that every package will be delivered!
the best part for us was super responsive support from them. other wise it did exactly what is said it would do. was able to set colors to my liking.
5 Stars to the Address Validator Team, they try to help as much as he can. The problem that i got is caused of shopify and not from this tool. So 5 Stars to Address Validator Team - 5 Stars to this app and 1 Star in the case for shopify.
Well built, easy to install, app that is going to save us money on address errors charges through Fedex. The support is A+.
The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine.
They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.
I honestly don't understand how this works. There is no immediate integration with my store and i can not figure out what is happenning with this app
Apologies for the confusion! Address Validator can only load on the Thank You page post-checkout where the customer can rectify address issues unless you have Shopify Plus. The app automatically updates the Shopify order object when the customer makes a change.
Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!
We used address validator in order to have a 2nd pair of eyes to check on addresses and avoid simple address errors. The app is easy to use with a lot of flexibility on things you can tweak around. The support team is also extremely helpful when I have questions regarding the set up.