Avis (217)

Note globale
4,6
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
19 octobre 2018

Great app that helped us with the one annoying problem in which our customers forgot to enter their street number, shipments went to the wrong address and were returned to sender. Resulted in long waiting times for our customers and extra shipping costs for us. Fast and reliable support as well!

ORGAINIC
Allemagne
Presque 2 ans d’utilisation de l’application
Modifié le 21 février 2019

It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive.

**updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app.

Great app!

Tagstand
États-Unis
Presque 2 ans d’utilisation de l’application
11 septembre 2018

The team was very helpful in answering my questions quickly. They even helped out with a custom feature. This app is saving us money on re-sending packages out to customers due to incorrect or wrong addresses!

Potato Parcel
États-Unis
Presque 2 ans d’utilisation de l’application
10 février 2023

Great app - easy to install and easy to use. The customer support is outstanding and very much appreciated!

Mikasa
États-Unis
Presque 2 ans d’utilisation de l’application
17 mars 2020

Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!

PrintOnDemandStores.com
États-Unis
Presque 2 ans d’utilisation de l’application
20 novembre 2017

Moved here from another app that was too rigid.

This app is easy to use, has a great interface, and actual functionality that helps (vs being reactive and creating more work).

The support team was fantastic. They basically "held our hand" throughout the process as if they were on our payroll!

Continentalwf Com
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 18 juillet 2019

This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)

Loom
France
Plus d'un an d’utilisation de l’application
6 juin 2023

The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.

AmScope
États-Unis
Plus d'un an d’utilisation de l’application
RoboTurk a répondu 7 juin 2023

Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!

4 février 2021

App works amazing and the team is awesome. We have seen a significant decrease in address issues after using this app. Team is very helpful and assisted us in setting up the address validator on the checkout. Would highly recommend them!

Celtic Serenity
États-Unis
Plus d'un an d’utilisation de l’application
2 juillet 2019

We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.

This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.

Rex Specs
États-Unis
Plus d'un an d’utilisation de l’application
RoboTurk a répondu 2 juillet 2019

Thank you so much for the kind words! We are so happy that the Address Validator app has reduced your workload. Please reach out if you need anything else or have suggestions for new features.