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This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.
We're super happy that the app is making your life easier! Please reach out if you have any questions or suggestions for new features.
Love! Very helpful in preventing charge backs on incorrect shipping address.
We are a small family owned business so every cent we can save is extremely important to us.
The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.
Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.
I love this app! Saves me so much time! No more chasing down customers or shipping delays due to incorrect shipping address!
Woohoo!
I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc...
If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.
Update! We have had this App installed now for last 7/8 months - Highly Recommended App with great professional support, provided by great people. Customers experience a nicer, more secure checkout procedure with this App installed. Its So easy to install too and new features are always being added. Pricing is perfect. Cheers. europabay.com
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This review us long overdue! This App is a 5 Star, Must have App. The user interface in admin section is clean, crispy and very easy to navigate. In general this app adds another layer or level to security at checkout. Our customers love it and find the whole checkout experience more professional and secure. BIG Thanks to all the staff at Roboturk. Their customer service is also a 5 Star experience. Cheers. EuropaBay Limited
So glad we found this app. Especially with the volume of our sale season, issues with incorrect addresses were really adding up and this fixed all of that right away. The app is pretty straightforward to implement and the support team was very responsive when I had some questions on customizations. Highly recommend this one.
App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.
With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.
Awesome! We just integrated with ReCharge to validate shipping addresses on subscription orders as well. Check that out and let us know what you think!
This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!