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Great app that helped us with the one annoying problem in which our customers forgot to enter their street number, shipments went to the wrong address and were returned to sender. Resulted in long waiting times for our customers and extra shipping costs for us. Fast and reliable support as well!
It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive.
**updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app.
Great app!
The team was very helpful in answering my questions quickly. They even helped out with a custom feature. This app is saving us money on re-sending packages out to customers due to incorrect or wrong addresses!
Does exactly what it says it will do. Have noticed not only less errors, but less customer service requests about wrong address. It is highly customizable too - I just color matched my existing theme colors. Great job devs!
They removed the pre-checkout validation, which was the main reason to use this app
Now only available for shopify plus. Bye bye RoboTurk
Apologies for the confusion!
You can load Address Validator during checkout only if you're a Shopify Plus user via the checkout.liquid template file. Unfortunately, this is a Shopify restriction.
Please note Shopify Plus is not required for Address Validator to work, a lot of our customers also use the app for validation post-checkout!
Moved here from another app that was too rigid.
This app is easy to use, has a great interface, and actual functionality that helps (vs being reactive and creating more work).
The support team was fantastic. They basically "held our hand" throughout the process as if they were on our payroll!
Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend
Ich kann die Address Validator App von AppHub jedem empfehlen, der seinen Online-Shop betreibt. Sie hat unseren Bestellvorgang erheblich verbessert und uns viel Zeit und Ressourcen gespart. Mit dieser App können wir sicherstellen, dass die Kundenadressen korrekt und vollständig sind, was zu weniger nicht zustellbaren Bestellungen führt. Ein weiterer großer Vorteil ist die Benutzerfreundlichkeit und die Unterstützung des Support-Teams. Diese App ist ein Muss für jeden ernsthaften Online-Händler, der seine Betriebsabläufe optimieren und die Kundenzufriedenheit steigern möchte. Im vergleich habe ich leider nichts an nährendes gefunden, was diese Art und Funktion dieser App widerspiegelt. Bin begeister und empfehle die app jeden weiter. for english speaking users: this app is a must have for your online shop!
This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)
Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.