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Great support and solid app
Osmand is very helpful and quick to resolve any questions, providing easy directions for us to follow on updates we may need - with the ever changing technology, APPS, etc - we find there is always updates we might not realize and we find there is a quick resolution we are able to implement --
Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.
We are very proud of our support team! Thank you for your review.
So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label
Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.
Love to hear that! We take a lot of pride in the support we provide. Thank you for taking the time to write a review, it means a lot.
Happy with the app, works well for us. Useful for some of the customizations we need and great support.
it works great
The app works great and customer support is quick, friendly and helpful.
That's great to hear! Thanks for your review.
The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.
Fantastic customer support!