Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

January 22, 2024

Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.

ZBiotics
United States
Almost 4 years using the app
January 8, 2024

Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.

Nili Lotan
United States
Over 4 years using the app
November 22, 2023

Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend

3 Porch Farm
United States
Over 1 year using the app
October 25, 2023

Been using this app for years - works well and support is quick and helpful.

Only NY
United States
About 5 years using the app
RoboTurk replied November 1, 2023

Thank you for being a long-time user of our app....5 years!! Glad you see that the app works well and that our support team is quick to jump in and help out. Please let us know if there's anything else we can help with.

October 9, 2023

Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.

makri-schokolade
Germany
14 days using the app
RoboTurk replied October 10, 2023

Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!

June 8, 2023

I had an issue and contacted their customer service.
They were very helpful especially Osmand who helped me at that time.
He answered all details and fixed up all problems.
I highly recommend this app to other customers!

Tippsy Sake
United States
Almost 4 years using the app
RoboTurk replied June 15, 2023

First, thank you for being a user of Address Validator for 4 years! Second, thank you for the 5 star rating and for sharing your wonderful experience with us.We appreciate it! Our team is always available to assist with queries and we are glad to hear that Osmand was able to help you with your issue. Thank you for the recommendation as well!

June 5, 2023

Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.

Pura
United States
About 4 years using the app
RoboTurk replied June 7, 2023

Thank you for your amazing 5-star review of our app! We're delighted to hear that you found it simple and easy to set up. It's great to know that the Address Validator app has effectively eliminated the simple address mistakes made by your customers. We are thrilled to have helped you streamline your automation and enhance security measures. We appreciate your support!

August 9, 2023

Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.

Arcade Belts
United States
10 months using the app
RoboTurk replied August 11, 2023

Thank you for taking the time to leave a review and share how the Address Validator Plus app is helping your customer service team. If there's anything else our support team can help with, please let us know! Thanks again!

May 17, 2023

This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!

VKTRY Gear
United States
Almost 3 years using the app
RoboTurk replied May 17, 2023

Thank you for your 5 star review! We appreciate your kind words about the functionality of our address validator app and the quality of support our team provides. Thank you for your glowing review! If there's anything else we can help with, please let us know.

August 10, 2023

The app works great and customer support is efficient. We don't have that many "address" problems, but when we do the app works fine!

Karen Zárate | Coaching Online
Mexico
Over 1 year using the app
RoboTurk replied August 17, 2023

Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!