Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!
Cap and Gown Direct
The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.
LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.
Highly recommend. Easy setup. Customizable. Responsive & helpful support. No more lost packages due to invalid addresses.
Simply amazing app! We've recently allowed for international shipping and the coverage that this app offers for correction is amazing for our business. Not only is the application super useful for our customers, the support we've received is prompt and detailed. Can't go wrong with Address Validator!
I love this app! It has helped us automatically correct so many addresses which really helps on the amount of "return to sender" mail we get back. Saves our customer service team a ton of time not needing to deal with this type of stuff. Worth every penny!
We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.
Cedar and Moss
Super easy to use and it's been great allowing our customers to correct their own address while placing the order. This helped us get around a disappointing lack of address validation functionality in NetSuite and ensure that our customers get their orders to the right place.
Glad we are able to help - please reach out if you have any suggestions for new features!
With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.
Awesome! We just integrated with ReCharge to validate shipping addresses on subscription orders as well. Check that out and let us know what you think!
Kiss My Face
This app has saved me from having to send separate emails to customers which has been an ongoing issue. It's really streamlined our fulfillment process!