Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

January 12, 2021

Great app. It's not asking every minute to write a review. I contact support and they help me almost immediately.

Modest Boutique
United States
11 months using the app
April 15, 2018

Product does as advertised and brings up addresses very quickly. I did put in a support email for a problem that actually turned out to having nothing to do with Roboturk Address validator. This was very promptly answered by Wilson who gave me instructions of how to fix the problem which was actually a setting in the base Shopify store.

The service is great as is the product.

Well worth having.

Lalopa
Australia
10 months using the app
January 13, 2021

We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!

Solmate Socks
United States
10 months using the app
July 12, 2018

1000% needed by everyone online. Helps our team to get every address correct! AWESOME,

Soscribbly
United States
10 months using the app
March 16, 2023

Thanks for the quick response and helpful suggestions from Osmand!
Now I start to understand how it works.

LikeMyChoice
Hong Kong SAR
10 months using the app
October 21, 2020

I love this app! It has helped us automatically correct so many addresses which really helps on the amount of "return to sender" mail we get back. Saves our customer service team a ton of time not needing to deal with this type of stuff. Worth every penny!

Good Lines
United States
9 months using the app
November 30, 2017

I am very satisfied with it! Congrats!

Roupas Moda
Brazil
9 months using the app
January 14, 2021

I've been using this app over the last nine months and it has become a must have for any Shopify store. I can't even begin to calculate how many addresses this app has fixed. Get it now and save yourself shipping headaches later on!

Primo Dental Products
United States
9 months using the app
October 10, 2019

We implemented this app to not only help with address validation but to manage a PO box shipping address issues we were experiencing. RoboTurk has offered the highest level of support and customer service . Wilson has gone out of his way to ensure all of our many Shopify Platforms were set-up and working properly. We get regular check ins and if we email with questions or concerns we get a response immediately and a resolve is implemented within hours. They go above and beyond to ensure their customers are well taken care of. We are still in the beginning stages of using the address validator but so far so good. After over a month it has helped us minimize the amount of P.O Boxes we were getting. When we requested to add PO BOX identifiers it was done immediately by Wilson and his team. It has been a great experience working with them thus far. I highly recommend. Support and Customer Service are key in any business and RoboTurk does not neglect these top priority services.

AFTCO
United States
9 months using the app
February 8, 2017

Excellent app which has saved us a great deal of time validating incorrect or insufficient addresses.

The development team are really great as well, constantly working with us to resolve any issues and implement any suggestions that we have.

Secretlabus
United States
9 months using the app