Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

November 20, 2020

Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!

Paper Planes
United States
7 months using the app
March 29, 2023

I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.

Filippo Loreti
Hong Kong SAR
6 months using the app
RoboTurk replied March 29, 2023

Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them.

If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered

Thank you again for your feedback and support. We look forward to continuing to serve you in the future.

January 16, 2023

Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.

Le Petit Moulu
France
5 months using the app
November 4, 2018

The team who made this app are extremely helpful. I suggested a change be made so it can work with the way we ship things, and within a week the modification was done as wanted. Thank you Wilson and the team!!

Simply Carbon Fiber
United States
5 months using the app
May 12, 2019

What's not to love. Minimizes shipping errors, easy to use, intuitive, and the price is reasonable. Thanks for making a great , useful app!

EndurElite
United States
5 months using the app
Edited June 4, 2021

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

Curious Baby Cards
United States
5 months using the app
Edited December 13, 2019

Implementing this app has minimized the PO Boxes being submitted on orders as well as reduced the fees for address corrections. The Address Validator Team goes above and beyond to make sure we are fully optimized with the settings both in the initial setup and after a 3 month analysis. They are very quick to respond to any questions we may have. This app is highly recommended.

LIVERPOOL LOS ANGELES
United States
5 months using the app
October 31, 2019

Wirklich die Beste App!!! Sehr wichtig für uns gewersen, denn unsere Mitarbeiter haben im Lager täglich über 30 Adressen korrigieren müssen. Das müssen sie jetzt endlich nicht mehr.

Wenn man ein Fehler ist, kann man jederzeit dem Kundenservice schreiben, der super hilfreich und unterstützend ist. Wirklich klasse!

Snocks
Germany
4 months using the app
December 2, 2017

Quick and accurate address validation provided by RoboTurk plugin helps avoiding a lot of issues in shipment workflow. Way to go!

Shop The Mens Room
Canada
4 months using the app
November 1, 2017

We have been using this product now for 9 months and love it.
It's far better than the shitty address auto-complete product that Shopify provide, which does not validate the address, meaning it doesn't eradicate address errors.
RoboTurk is also a much nicer integration than the similar apps we have reviewed.

Ekoworxstore
Australia
4 months using the app