Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

October 9, 2023

Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.

makri-schokolade
Germany
14 days using the app
RoboTurk replied October 10, 2023

Thank you for the 5-star review, we really appreciate it. Glad to hear that our address validation app helps save you time, work and money. If you need any additional help, please let us know! Thanks again!

June 13, 2023

Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!

SUPER73
United States
About 3 years using the app
RoboTurk replied June 15, 2023

First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!

Edited June 6, 2023

Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!

Liforme
United Kingdom
Over 2 years using the app
RoboTurk replied June 7, 2023

Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!

May 31, 2023

The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.

Bobbie
United States
Over 2 years using the app
RoboTurk replied May 31, 2023

Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!

August 10, 2023

The app works great and customer support is efficient. We don't have that many "address" problems, but when we do the app works fine!

Karen Zárate | Coaching Online
Mexico
Over 1 year using the app
RoboTurk replied August 17, 2023

Thank you for the review and glad our customer support was able to help you quickly and efficiently. Great to hear that the app does come in useful when needed!

April 28, 2023

App works great and helps save time for our customer service. Chat support has also been very responsive.

Great Garden Plants
United States
9 months using the app
RoboTurk replied May 1, 2023

Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.

June 6, 2023

The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.

AmScope
United States
Over 1 year using the app
RoboTurk replied June 7, 2023

Thank you for taking the time to leave us a 5-star review! We're happy to hear that you found the integration process to be straightforward. Our support team is thrilled to have been of assistance in troubleshooting the issues you encountered. We appreciate your support!

April 25, 2023

The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.

Maharishi AyurVeda
United States
Over 1 year using the app
RoboTurk replied April 25, 2023

Thank you so much for your 5-star review! Glad that the Support team was quick to respond and that you found our instructions and screenshots helpful. If there's anything else we can help with, please let us know.

July 6, 2023

Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend

Rebalance Health, Inc.
United States
25 minutes using the app
RoboTurk replied July 10, 2023

Thank you for your 5-star review! We're very happy that our customer support team was quick to help answer your questions and fix your issue. We really appreciate your recommendation of the Address Validator Plus app to other Shopify merchants!

December 11, 2017

the app has been installed for less than a week and we are already noticing a significant decrease in address issues. the customer service has been tremendously helpful and responsive. i would absolutely recommend.

The Ollie World
United States
About 6 years using the app