Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

May 24, 2023

App works great and helps save time for our customer service. Chat support has also been very responsive.

mammaly
Germany
About 2 years using the app
RoboTurk replied May 24, 2023

Thank you for your 5 star review! We're glad you're finding that our address validation app works great and is saving time for your customer service team. We're also glad to hear that chat support has been very responsive. Thanks again!

June 13, 2023

Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!

SUPER73
United States
About 3 years using the app
RoboTurk replied June 15, 2023

First, thank you for being an Address Validator user for 3 years! Second, thank you so much for your 5 star rating! We are glad that our app is making it easier to prevent failed deliveries, and that our support team was helpful. We really appreciate your feedback!

Edited June 6, 2023

Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!

Liforme
United Kingdom
Over 2 years using the app
RoboTurk replied June 7, 2023

Thank you for leaving us a wonderful 5-star review. We're happy to hear that you found the set-up process easy and the app itself easy to use. It's great to know that Address Validator has been helpful in formatting customer addresses and preventing the rejection of extra long addresses by couriers. Our customer service team is delighted to have provided helpful support along the way. Again, thank you for the review!

March 20, 2023

Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.

Burlap & Barrel
United States
Over 3 years using the app
May 31, 2023

The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.

Bobbie
United States
Over 1 year using the app
RoboTurk replied May 31, 2023

Thank you for your 5 star rating! We are so pleased that you find our address validation app powerful and filled with useful features. We also appreciate your kind words about the support team- they truly take pride in offering exceptional customer service. Thank you again for your amazing review and recommendation!

April 21, 2023

Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.

ARTdiscount
United Kingdom
Over 5 years using the app
RoboTurk replied April 21, 2023

Thanks for the 5-star rating! We are so pleased to hear that you find our team helpful and supportive. Glad to see you are enjoying the time-saving benefits of Address Validator. Please let us know if there's anything else we can help with.

March 29, 2023

I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.

Filippo Loreti
Hong Kong SAR
6 months using the app
RoboTurk replied March 29, 2023

Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them.

If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered

Thank you again for your feedback and support. We look forward to continuing to serve you in the future.

July 23, 2023

We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!

EggCartons.Com
United States
12 days using the app
RoboTurk replied August 7, 2023

Thank you for taking the time to leave a 5-star review for our Address Validator app! Glad that you are finding value in the app right away and it's good to hear that our support team was able to make the requested changes so quickly. If there's anything else we can do to help, please let us know.

April 28, 2023

App works great and helps save time for our customer service. Chat support has also been very responsive.

Great Garden Plants
United States
9 months using the app
RoboTurk replied May 1, 2023

Thank you very much for your 5 star rating! We are glad that our address validator app works great and helps to save time for your customer service team. Thanks for mentioning that you find chat support to be very responsive. If there's anything else we can help with, please let us know.

March 30, 2023

The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.

S.P.C.C Official Store
South Africa
11 months using the app
RoboTurk replied April 17, 2023

Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.