Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

May 4, 2017

This is a great App, highly recommended.
Initially they did not cover our Country (NZ), I emailed and asked if they had plans and they immediately responded back advising they will be, but in a month or two. This suited us, as we were a couple months out from launching our store.
Prior to launch we tested the App, it worked well. They were very open to feedback and took on board some suggestions, offering up their test site to check if some of their new features met our needs.
The App developer is very easy to deal with, is prompt with replies, is professional and goes the extra mile to ensure the App suits our business's checkout process.
Thanks Wilson and Team, much appreciated.

Ambrosia Floral Boutique
New Zealand
Almost 3 years using the app
Edited September 22, 2020

This app has saved me from having to send separate emails to customers which has been an ongoing issue. It's really streamlined our fulfillment process!

Kiss My Face
United States
Almost 3 years using the app
RoboTurk replied October 16, 2020

Woohoo!

April 12, 2021

Great app and great support. On high volume order it makes a difference to avoid wrong delivery or returned packages when possible thanks to this app.

PoooliPrint™
United States
Almost 3 years using the app
February 13, 2019

We were getting a lot of orders being returned to us because of silly mistakes customers were making in filling out their addresses. This app helps customers to focus their minds and avoid errors. Address Validator pays for itself and will save you money.

Ocha & Co.
Japan
Over 2 years using the app
Edited May 2, 2019

I'd give this app 7 stars if I could. It's super intuitive, has a ton of options to fit your exact need and if you can't figure something out, their support is TOP. They're US based and when I needed something they got on the phone with me until it was resolved perfectly. I got the app because I had a PO box problem (FedEx doesn't ship to PO boxes but customers kept checking out with a PO box), and this is EXACTLY what I needed. It informs the customer they can't check out with a PO box, and stops them from doing so if they try. I needed some additional customization and the Address Validator Team was incredibly helpful. 7 stars.

Avia.com
United States
Over 2 years using the app
Edited October 13, 2020

We have "Shipping Address Validator" integrated into our Online Shopify Store and it has been incredibly helpful - prompting customers to verify or edit their address (that may be flagged as incorrect in the system) has saved us money and time related to Return To Sender packages. We're hoping ReCharge and Zipify soon offer integrations as well so addresses entered on all of our checkout platforms are monitored by this dandy app. Update: Shipping Address Validator is now integrated into ReCharge checkout and our team is really thankful and humbled that our concerns were heard and a solution was made within just a few weeks! Thank you!

All-Star Nutrition
United States
Over 2 years using the app
RoboTurk replied August 20, 2020

Awesome! The integration with ReCharge is now ready :)

December 11, 2017

Really happy with how this app brought the time wasted on incorrect addresses. But especially happy at the customer service. They even chased ME up to see how it was going. How rare! Thanks team.

The Bread And Butter Letter
New Zealand
Over 2 years using the app
November 2, 2022

Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!

Peet's Coffee
United States
Over 2 years using the app
Edited October 11, 2018

Address Validator has worked well for us. When I had an issue they responded immediately, which is unusual given our timezone and uploaded the applicable code I needed. I felt their customer support was excellent! We have just activated the warnings for "no street number" and "address to long". Hopefully, this will reduce how many times we have to manually intervene when the order fails to flows through to our CRM because of bad data entered by the customer.

Elizabeth Richards School Supplies
Australia
Over 2 years using the app
October 9, 2017

Great app. Easy to install and works perfectly. Support very attentive and knowledgeable. Recommend!

Direct Sports Inc
United States
Over 2 years using the app