Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline order processes and reduce shipping errors by correcting address mistakes and handling international addresses. It's praised for its user-friendly setup and intuitive use. The support team is noted for their efficiency and responsiveness. The app helps avoid extra shipping costs, chargebacks, and lost orders, improving customer satisfaction and reducing manual address checks.

December 23, 2023

There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly.
We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email.
We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.

Life Easy Supply
China
6 months using the app
February 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc...
If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Vinyl Storage Solutions
Canada
Over 1 year using the app
October 25, 2018

Why oh why does it not have SSL for the admin panel? Worried about the quality of the address verification if it does not use SSL.

Do they protect customer data for the Europe base? What other items are missing?

BestowUpon
United Kingdom
2 months using the app
RoboTurk replied May 17, 2019

Thank you for pointing this out! We have just updated the dashboard to use SSL and are fully GDPR compliant.

May 17, 2019

This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.

Sunny Health and Fitness
United States
42 minutes using the app
RoboTurk replied May 17, 2019

Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.