Reviews (226)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for preventing delivery failures and address errors, reducing shipping costs and customer service efforts. It enhances checkout by standardizing addresses, decreasing returns and lost shipments. Features include real-time validation, integration with shipping tools, and customizable settings for global shipping. Merchants also praise its easy installation, seamless Shopify integration, and responsive support team.

September 23, 2022

Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden.
Wirklich zu empfehlen!

Peter Haidacher
Austria
19 days using the app
September 16, 2022

This team is very fast and responsive when answering questions. This has leveled up our Shopify store. Thanks so much!

TODAY Staging
United States
Over 1 year using the app
August 17, 2022

Just started using the app, but my experience up until now has been great, also great customer service.

Aruba Aloe
United States
Almost 2 years using the app
April 21, 2022

Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.

DASH
United Kingdom
3 months using the app
Edited February 3, 2022

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

Canada Greenhouse Kits
Canada
2 months using the app
September 21, 2021

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

Pig Brig Trap Systems
United States
About 1 month using the app
August 27, 2021

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

BulkSupplements.com
United States
Over 2 years using the app
July 13, 2021

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine.
They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

iceDate – Bewusst anders.
Germany
About 3 hours using the app
July 7, 2021

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

UPTIME Energy
United States
About 1 year using the app
June 28, 2021

Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.

INSPORT
Australia
About 1 year using the app