Address Validator by RoboTurk

Many stores have deployed Shipping Address Validator to solve delivery issues and save on costs!

Get started in seconds to increase successful delivery rates and customer satisfaction!

What is Shipping Address Validator?

Customers often mistype their shipping address and this leads to failed deliveries and ultimately, upset customers.

Inaccurate shipping addresses may result in returned shipments and costly redelivery fees.

Shipping Address Validator can help boost customer satisfaction by reducing the frequency of failed deliveries with: * Prompts that show suggested corrections or ask for alternative addresses * Emails & tags for orders created with invalid addresses

Key Benefits

• Works Right Away: Once installed, the app automatically starts validating addresses
• Mobile-friendly: The app is optimized for desktop and mobile devices to ensure a seamless customer experience
• Easily customizable: The prompts and emails can be fully customized to match your brand
• Prevent undeliverable addresses: Prompt customers to specify alternative addresses when undeliverable (ie PO Boxes, wrong zip code) ones are detected.
• Tag orders: Automatically add custom tags to orders that have incorrect addresses to halt fulfillment
• International: The app processes addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States

Enable address check rules to prevent:

• PO Boxes
• DHL Packstations
• Parcel Collects
• Missing street number or name
• Non-Latin characters
• Long addresses
• Noncontiguous states
• Military addresses
• Invalid postal codes

Implementation Options

We have two options: 1) Shopify Basic and Shopify Plus Merchants: Address prompts will appear on the Thank You page AFTER checkout.

2) Shopify Plus Merchants: Address prompts can be embedded directly into the checkout process ONLY if you have Shopify Plus.

FAQ

• What orders will be processed? All orders in the covered countries that have not been fulfilled will be processed.
• What orders will I be charged for? You will be charged for all orders processed even if the address is valid.
• Can invalid addresses be blocked? Only if you have Shopify Plus, otherwise, the app can prompt the customer to specify a new address after checkout
• How does it work with Google Autocomplete? Autocomplete is great for speeding up the checkout process but introduces errors like missing apartment numbers and incorrect house numbers. Address Validator checks to make sure the address is deliverable. The two products are very complementary.

We are constantly improving based on customer feedback.