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The concept was interesting, I paid for 3,000 impressions. Compared with other advertising platforms I got a very low CTR (0.39%) and 0 purchases. When it comes to results this app is not the best
Hi, thanks for your review and sorry to let you down. Sometimes it takes a bit of configuring to obtain a better CTR in our campaigns. One of our success managers has just reached out to you and will try to help you. Have a nice day!
Clicks from countries that were not selected. For instance, we are a small business just starting out, we ship products in the US & to Canada. I selected those countries, the app promises location based... I get 3 clicks, I then go to the analytics in my Shopify dashboard for the location of the 3 clicks and the locations were Germany, Ukraine, Jaipur.. So where are my ads being displayed?? I couldn't take it, day after day the same thing; clicks from locations I didn't select or more clicks in Adeagle dashboard than in the Shopify dashboard too many discrepancies in the data. I canceled and they wouldn't give me a full refund, all of a sudden they mention an activation fee, when an activation fee was never mentioned before.
Hi, thanks for your feedback. Have you checked the sources of these visitors from different countries? Traffic from our app will always have utm_source=adeagle, so that's how you can recognize it. If you could check it, then we are happy to investigate further. We always refund for the unused days of the subscription and the unused ad budget. However, serving ads in different ad exchanges incurs costs on our side, that's why we couldn't refund you for what you already had spent. Activation fee is always charged for all of our merchants.
still working it out if this is going to be legitimate or not. as its very hard to tell how this will go
Thanks for the review. Do you have any concerns about the app considering your 1-star rating?
Could be a good app, but it throws out way too many suspensions accusing the user of using auto-refreshers when all traffic on the site is regular. Not worth wasting time with support to appeal the suspension either. It is essentially a bricked app entirely with how often it auto suspends for no reason.
Hi, our systems noticed a spike of traffic on your website. There was an unusually big traffic during a 10 minute interval. We take incidents like this very seriously, as we want to provide the highest quality of our services and to defend other merchants against fake traffic and fake ad impressions. If you believe this was a mistake, please appeal inside of our app. We usually react very fast and if this a mistake, we unsuspend the account right away. However, we have not received any appeal from you until now. Hope that helps and hope you’ll give it another try :)
Got 89 impressions immediately after installing this app. Increased to about 95 impressions next 30 minutes. So this stinks. Looks like they may be using a bot to send a bunch of impressions right away. No clicks at all so far. Cancelling this bs today.
Hi, thanks for checking us out. 89 impressions in not a big amount. It can happen that your ad is displayed at many different sites at the same time. Especially at the beginning when the algorithm is learning where to put your ads to obtain the best results. We encourage you to test the app for a bit longer time. Maybe it will change your perspective on our app.
This app redirect by pop up all your custumers to another page
Hello, thank you for sharing your feedback. Indeed, on the free plan, the app operates as an ad exchange. By displaying ads in your store, your products gain exposure in other stores as well. This aligns with the intended functionality as described in the app's description. It's important to note that you have the flexibility to customize the form of ads shown on your website through the app's settings. Popup ads are just one option; you can also choose native or banner ads. Additionally, upgrading to one of our advanced plans eliminates the need to display ads in your store entirely. We appreciate your input and hope this clarifies the app's features for you.