Adeagle: Get Traffic • AI Ads

Thanks for taking the time to share your thoughts. We'd like to clarify a few important points for accuracy and transparency. From our records, your store installed the app but did not activate the ad exchange or run any campaigns, so the app wasn't actually used yet. We completely understand skepticism, but it's difficult to evaluate results or traffic quality without giving the system a chance to operate.

Regarding traffic sources: Adeagle traffic does not come only from other Shopify stores or free-plan users. Our campaigns are distributed across multiple verified channels, including:
- Product placements in partner stores
- Algorithmically selected external websites such as niche blogs, portals, and expert content sites
- Relevant online communities and thematic forums
- Mobile apps used for shopping, research, and entertainment

This is where potential customers naturally spend time, and traffic is continuously monitored for quality. Our users receive real traffic from these sources.

As for reviews: Adeagle has been on the Shopify App Store for several years. Shopify automatically archives older reviews, which can be viewed by clicking "Show archived reviews" at the last page of the review section. This often gives a more complete picture of long-term user experiences.

We're always happy to help new users set things up correctly, explain how the system works, and make sure expectations are aligned before judging results. If you'd like to actually try the app with a live campaign, our support team would be glad to assist.

We're a small, independent team and we take feedback seriously - especially when it's based on real usage.

Hi Jakob,

Thank you for your review and for openly sharing your experience - we truly appreciate the feedback.

We've been in direct contact with you over email and have been actively investigating the issue you reported. It turns out that one of our ad network partners had some temporary technical problems, which caused inconsistencies in how traffic was tracked. On top of that, part of the issue was also due to the ad network running internal checks on the campaign. This included automatic systems clicking the banners to inspect how your product pages load and look - a standard procedure used to ensure quality and functionality. These checks were unfortunately counted as clicks on our side, but didn't show up in Shopify Analytics since Shopify filters out this kind of non-customer traffic. That's completely understandable on their part, and we should've filtered those clicks out as well. That was a mistake on our side, and we're already making improvements to avoid reporting this kind of traffic in the future.

As for the general difference between our numbers and Shopify's: a single person can click several products in your ad, which may show as multiple clicks in Adeagle, but still appear as one visit in Shopify, as this is the same session of a particular user. This is expected behavior, though we're always happy to explain the differences and improve how we display data.

We also want to clarify that we never said "don't trust the numbers in Shopify." Our goal was simply to explain the tracking differences and offer help understanding them.

We completely understand your frustration and have already offered a full refund. Thanks again for working with us on this, and if you decide to give Adeagle another try in the future, we'd be more than happy to have you back.

Bart
Founder @ Adeagle