The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great App to help boost sales and get your ads seen over multiple networks. Great support and team to help get you started,
The app is amazing. It helps our conversions so much. This is by far the best retargeting platform on the market.
App works well in remarketing to my customers. The customer services is good too as they respond and offer suggestion to improve my ROI.
Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.
Buyer Beware! This ad/company has to be the worst ever! I WILL NEVER use this service again nor, would I recommend anyone else to use the service. In 14 days, I was charged $231.48 for one ad placement (one picture; ZERO SALES). Good thing they WOULD NOT help me with my ads (part of the reason I went with AdRoll was for help) because who knows what the charge may have been! Please do not waste your hard-earned money with this company, full of smoke and mirrors from where I stand.
House Plant Shop
Our support Rep Emerald has been so helpful in helping us understand the ins and outs of Adroll, her recommendations always raises our ROI and we trust her to make decisions for us. If you’re new to marketing or don’t have a department yet- Adroll will make targeting easy for you!
We often see an ROI of 10+ x's. Amber is an outstanding rep. Seamless integration with Shopify. Sometimes have issues getting ads approved as we are a men's swim / underwear brand however pleased with the service overall.
Buggy. Needed to contact support multiple times to finish basic tasks.
Very high CPC. Worst of all: Takes credit for conversions it didn't even get me!
1 saving grace: Tech support is very responsive.
Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.
AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.