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amazing experience. love how they work and cooperate with me to help me get set up and in a place to succeed.
The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.
Best customer service ever! Thanks Ewa for getting us on the right path with our candle ads! Can't wait to start seeing amazing results!
Adroll is great to get visitors back onto your site. If you set it up correctly (and Adroll makes it easy), when a visitor comes to your site and leaves, with or without buying, your ad will follow them around on the internet to keep your store "top-of-mind".
I've received a lot of return visits/orders through Adroll.
I would definitely recommend this app if you are looking for easy retargeting we had traffic in the first 24 hours! Adroll should start Email Markiting for india also ASAP. Over all satisfied with this App.Its really usefull app for my store www.zinnga.com
AdRoll has been great. Our CPA is a little lower than our current social ads, because of their bulk purchasing. We are also doing a lot of outreach and time will tell if that strategy is positive for the long run, but so far we have a 3-4X ROI.
I would recommend the app to companies ready to make the jump from just social ads to a more robust advertising strategy.
This is one of the best tool for promote business in good process, this tool has very good feature, which will help you to present your Brand in quality. I am getting support on any time and also get solution 100%,. I really like this tool and I have already recommended this tool to my friends as well.
We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.
Hello there,
This is Ewa from AdRoll's Marketing team.
Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at customermarketing@adroll.com if you’re open to discussing more!
Cheers,
Ewa
I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.
Adroll is easy to install, there support team staff , Staff member Gary he is very good in clear my doubt and help me to create my 1st campaign successful. he guide me each step, i give A+ . thank you Adroll,