Rezensionen (515)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
23. Dezember 2024

My inbox is full of spam emails from adroll.

I emailed support, uninstalled the app, and received 10 of the exact same confirmation emails in the last hour, and they're still coming.

Not good at all.

Shinobi Industries
Australien
21 tage mit der App
AdRoll hat geantwortet 26. Dezember 2024

Hi there,

I am Rohini from the AdRoll Customer Support Team.

Thank you for taking the time to share your experience with AdRoll. I truly empathize with the disappointment you ...

23. Oktober 2024

"I deactivated this app, yet I keep receiving notifications from my bank every day, saying they want me to pay — one day 20€, another day 60€, and another day 100€. Now, when I finally had money in my account, they just took 64€, and then another time 103€, without any explanation for what and why, especially since I deactivated the app and don’t use it at all."

iellele
Italien
Etwa ein monat mit der App
AdRoll hat geantwortet 24. Oktober 2024

Hi there,

I am Rohini from AdRoll's Customer Support Team.

Firstly, thank you so much for taking the time to share your feedback. I truly appreciate it, and I’m really sorry ...

19. Juli 2024

I am extremely disappointed with my experience using AdRoll for marketing and advertising. The app is incredibly confusing, and I believe it’s designed that way on purpose. Setting up my campaigns was a frustrating ordeal, but I managed to create two campaigns, hoping for a positive outcome. However, in just three days, with a click rate set at $0.10, I was billed nearly $500.

What did I get in ...

Grow Vitamin
Vereinigte Staaten
12 monate mit der App
AdRoll hat geantwortet 22. Juli 2024

Hi there, thank you for your feedback.
I’m Tatiana from the AdRoll Customer Support team.

First, I would like to thank you for your honest feedback regarding our platform's ...

7. Juni 2024

I had may ploblems with Ad Roll :

1. Dynamic Campaign Photos Problem: Dynamic campaigns often select random product images, ruining the brand’s image.

Impact: This can seriously compromise the visual identity and appeal of the brand, especially for a luxury fashion brand that relies heavily on aesthetic consistency.

2. Logo Issues Problem: The color of the logo changes in the dashboard, and ...

Celeste Pisenti
Italien
4 tage mit der App
AdRoll hat geantwortet 10. Juni 2024

Hi Celeste, thank you for sharing your feedback with us. I am sorry to know our support did not meet your expectations. We've thoroughly reviewed every concern and every chat ...

12. Mai 2024

I uninstalled the app on the 12th because there isn't any advertising going on and they still charged me and now I can't log in to their website.

Go hard Gaming Discord-Iron Phoenix GHG
Vereinigte Staaten
Etwa 2 monate mit der App
AdRoll hat geantwortet 13. Mai 2024

Hi there,

I am Rohini from the AdRoll Customer Support team.

Thank you for bringing your concerns to our attention. I'm genuinely sorry to learn that your experience was not ...

1. Juli 2022

Injects malicious and tracking cookies on shop without user consent, such as casalemedia.com https://www.securitystronghold.com/gates/remove-casalemedia-cookie.html

KOCHÉ ONLINE STORE
Italien
Mehr als 2 jahre mit der App
21. Oktober 2022

I was unable to get adequate ad designs from the design team. After a period of weeks we decided not to continue with AdRoll. They made it a nightmare to get our data removed from their system. Think very carefully before allowing AdRoll to integrate with your store.

BigTopShirtShop.com
Vereinigte Staaten
Mehr als 2 jahre mit der App
AdRoll hat geantwortet 27. Oktober 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team,

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

2. Juni 2016

Data in the dashboard is incorrect, and not trustworthy. They do not stand behind their product or their data. The information from shopify and adroll do not agree. DO NOT GET THIS PRODUCT. It is a waste of your money and completely aggravating. Shopify should remove it from their store.

Myidsquare
Vereinigte Staaten
Mehr als 6 jahre mit der App
17. Juli 2020

bro these guys scam you, once you add your payment method the home screen goes white. don't trust these scammers

Feral
Vereinigte Staaten
Mehr als ein jahr mit der App
AdRoll hat geantwortet 22. Juli 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

I'm sorry to see such a negative review about AdRoll. Can you please share the email address associated with your ...

Bearbeitet am 18. Juni 2023

Update after AdRoll answer: Just proving this third party app recommended by Shopify is a scam. They claim I opted out to receive invoices which is something I never did and does not even make sense to have done. I have been working with Shopify and the app store since 5 years now and I have never had such issues and charges for an app we have never used: 80 USD per month! Unbelievable.

Be ...

Drekka
Bulgarien
Mehr als ein jahr mit der App
AdRoll hat geantwortet 16. Juni 2023

Hi there,

Tatiana from AdRoll's Customer Support team here.

Thank you for sharing your feedback with us. I truly appreciate your constructive input as it helps us identify ...