Rezensionen (515)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
12. November 2019

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? ...

Ultra Seller
Vereinigte Staaten
Fast 4 jahre mit der App
AdRoll hat geantwortet 14. November 2019

Hello there,

This is Ewa from AdRoll's Marketing Team.

Thank you for taking the time to let us know how we’re doing. I am very sorry to hear we haven’t met your expectations. ...

20. März 2020

I reached out to get help and they responded that they wouldn't invest time with me to understand your platform unless I expressed how much money I would spend

LUXE B PAMPAS GRASS
Vereinigte Staaten
11 monate mit der App
AdRoll hat geantwortet 23. März 2020

Hello!

We are extremely sorry to have left such an impression on you.

Please know that we are more than happy to work with, and provide all the support needed, to ...

30. September 2019

Steer clear as they figure out their re-branding. Not only do they track conversions based on impressions (customer sees the ad then purchases then they attribute the sale to their efforts...) After years of service, they suddenly installed a GDPR popup without consulting with us first. We are a Canadian company that does not do business in the EU. Total waste of time and lack of oversight.

Goodness Me!
Kanada
Fast 2 jahre mit der App
AdRoll hat geantwortet 10. Oktober 2019

Hello there!

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

Bearbeitet am 3. August 2023

AD ROLL DOESN’T WORK. DON’T USE IT! They sucker you into buying a membership that you can’t get out of. There are other free options out there that works a lot better such as Taboola (which is the same platform they use), AdWords, MSN Ads and more. I signed up because I was given an account manager that helped me manage my account and I thought she was going to make this easy. Well, she helped me ...

Sapo All Natural
Vereinigte Staaten
7 monate mit der App
AdRoll hat geantwortet 28. Juni 2023

Hello,

Tatiana here from the AdRoll Customer Support Team.
I wanted to express my gratitude for sharing your feedback with us.

I'm truly sorry to hear that the results of ...

13. November 2019

Horrible app. Horrible performance.
Our remarketing campaigns do 4X on every other platform, after 2K on adroll, we are getting an ROI of 0.01 per click conversions.
Don't waste your money and don't expect results.
Be ready to loose money

Zartoni
Vereinigte Staaten
Mehr als ein jahr mit der App
AdRoll hat geantwortet 14. November 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

22. Juni 2020

Couldn't use this because they are pigs and make you spend 10k a month if you are a CBD company. Way to support small business. Ridiculous. So basically if you are a bunch of white tech dudes that raised millions you can advertise CBD vs a smaller profitable business. Way to go.

Lux Beauty Club
Vereinigte Staaten
5 monate mit der App
3. August 2023

I was very excited in the beginning, but then we come very disappointed. When I ask him for assistance and support. I am visually impaired after setting it up the next screens to control. The ads are not functional at all. I cannot click anything on the screen I told them for assistance that this is not in compliance they haven't even acknowledged, I don't know what it takes when pitch people ...

Citizens For Jorge Zavala
Vereinigte Staaten
5 monate mit der App
AdRoll hat geantwortet 8. August 2023

Hi George!

This is Rohini from AdRoll's Customer Support Team.

Firstly, I'd thank you for taking the time to share your feedback regarding your recent experience with us. We ...

8. März 2016

The app seems to work pretty well and I think they are good at what they do, BUT I am disappointed with the lack of transparency regarding their pricing.

They just announce they will charge customers with a 'small' percentage of the adds campaign but this is not quite the truth... While building-up my budget I contacted their chat support to ask for their pricing, and I discovered some ...

Deli Pasty
Vereinigtes Königreich
11 monate mit der App
15. April 2017

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!

Ironsight
Kanada
11 monate mit der App
23. August 2020

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO
Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

ALL EASSY
Mexiko
4 monate mit der App
AdRoll hat geantwortet 27. August 2020

Hello there!

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...