Rezensionen (515)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
24. August 2023

my ads have always done okay but with Adroll my ads literally tanked. i stopped using them and the other day i get a bill from them. tried to work it out with support staff but nothing. this is a company i do not recommend.

The Wandering Moon Co.
Australien
Etwa ein monat mit der App
AdRoll hat geantwortet 29. August 2023

Hi there,

This is Rohini from AdRoll's Customer Support Team.

I sincerely apologize that the results of your campaign did not align with your expectations. Additionally, I ...

12. Mai 2023

Be aware that even if you cancel your plan and don't complete or launch any campaigns AdRoll will run "lookalike campaigns" and charge you.

CraftandMason
Vereinigte Staaten
Etwa ein monat mit der App
AdRoll hat geantwortet 17. Mai 2023

Hi there,

This is Rohini from AdRoll's Customer Support Team.

Firstly, I'd thank you for taking the time to share your feedback regarding your recent experience with us. We ...

2. Juli 2022

The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me lots of money for nothing you just waste my money, total scam!

KOK Auto Parts
Vereinigte Staaten
28 tage mit der App
AdRoll hat geantwortet 4. Juli 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. We have investigated ...

5. Dezember 2018

Terrible. The integration of adroll with facebook has resulted in me losing access to my facebook account as an admin. Waiting in the dark for some resolution, but a complete disgrace. Do not download and integrate.

HERSTORM
Spanien
27 tage mit der App
23. Oktober 2017

i would just like to make it clear that this is a fake retargeting application. it literally will have absolutely no impact on your store. all it will do is charge you $5 a day for 2 page clicks which may or may not even be real. they are reluctant to help you cancel your account and will continue to bill you even after it is uninstalled. do yourself a favor and save yourself $100 and having to ...

Novowels
Vereinigte Staaten
25 tage mit der App
2. November 2022

Please do not use this app and find better ones. They charged my card after i cancelled my services with them and ive reached out to them multiple times and hadnt recieved a response. only scam companies stop responding ironically after they steal money from you.

THE GLAM BOOK VENDORS
Vereinigte Staaten
25 tage mit der App
AdRoll hat geantwortet 14. November 2022

Hello Taylor,

This is Ewa from AdRoll's Customer Support Team,

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you ...

29. Juli 2016

If I could leave 0 stars I would. They do not know what they are doing at all. First they create 7 free ads for me (yea!!) and then turn around and tell me that all 7 ads are not approved!?!

When I pointed out that THEY were the ones that created the ads, the rep said (and I quote) "Oops!". He then approved the ads. So I figured I was home free.

Nope! 10 minutes after I left chat, another rep ...

The Lady In Lead
Vereinigte Staaten
24 tage mit der App
28. Februar 2022

The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me 30 $ for nothing you just waste my money and time Don't waste your time with them

El Khan
Ägypten
22 tage mit der App
AdRoll hat geantwortet 1. März 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I am very sorry to hear we haven’t met your expectations. Supporting our clients is our highest priority. We ...

4. Oktober 2023

I dont like it. It doesn't help and im trying to get rid of it and stop being charged but it seems they hide stuff so u cant opt out of it.

Gina LaRue Designs LLC
Vereinigte Staaten
18 tage mit der App
AdRoll hat geantwortet 5. Oktober 2023

Hello,

Thank you for sharing your experience with AdRoll. I'm sorry to hear that it hasn't met your expectations, and I want to assure you that I'm here to assist you in ...

Bearbeitet am 22. Juni 2023

UPDATE: As you can see from Tatiana's response, they promised to refund the money. We just received an email saying they cannot issue a refund. We will take legal action and claim the money through our bank. BE CAREFUL WITH THESE MEATBALLS. IT'S A SCAM, THEY ARE STEALING YOUR MONEY. We will also update Shopify

They are scammers and thieves, they tried to gain access to my email, (we changed ...

Success Store Corp
Vereinigte Staaten
18 tage mit der App
AdRoll hat geantwortet 17. Juni 2023

Hi there,

Tatiana from AdRoll's Customer Support team here.

I apologize for the way you're feeling about this. However, I completely understand how frustrating it can be to ...