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Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!
Hello there!
This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may have. Feel free to reach out to me as well!
Cheers,
Ewa
Used Adroll since 2015 and it's amazing, the integration with Shopify is seamless and their customer support team is exceptional; extremely attentive, responsive, and knowledgeable!
We have been using AdRoll for over 6 years, and we are very pleased with their performance. The app works great as well, and the retargeting of customers is extremely profitable and productive with us.
Their support is also outstanding. They have proactively set up meetings to review our campaigns to help us maximize our marketing spend. We are very happy with AdRoll.
Hello there!
Thank you so much for sharing your experience. It really means a lot to us!
We take great pride in delivering exceptional service to all our customers, and it's rewarding to know that we hit the mark with you.
If you have any queries, don't hesitate to reach out. We're more than happy to assist you. Once again, thank you for choosing us and for taking the time to share your thoughts.
Cheers!
Rohini
Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.
Support officers are always first-rate - they always stay online until the job is done, and help with each individual request.
We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign managers so far, and beside 1 that wasn't good that we only worked with for few months, 2 other account manager was fantastic. Carson Ward was one is our current campaign manager, and it's such a pleasure to work with him. He made amazing recommendation, the outcome that he brought to our digital marketing was very satisfactory. I'd highly recommend Adroll!
Adroll is very easy to implement and work with. Carson, our contact at Adroll, is always responsive and helpful with our questions. Their customer support team is knowledgeable and the turnaround on any service needs is typically as fast as you would hope for. We continue to be happy Adroll clients and will continue to use the service for some time.
Very easy to install, integrate and use, and the support team is Amazing. Rohini is the best. They always stay there for you answering questions and supporting the setup. 100% recommendable. I am creating more and more campaigns every day.
Adroll customer service has been very prompt and efficient in providing me with a solution to an issue I was experiencing regarding campaigns displaying the wrong product prices. Their team was fast and proactive in reaching out to their engineering team to resolve the issue and come up with a solution in less than a day. Very pleased with their help and feedback overall!
love AdRoll so far. Has increased my sales and is very easy to use with great customer service whenever needed.