Rezensionen (515)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 72 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 18 % der Bewertungen sind 1 Sterne
2. April 2016

They claim that we made a certain amount from their retargeting, but it's inaccurate. We made $0 from their ads and retargeting, and contacting customer service is completely pointless.

Soco Fragrance
Vereinigte Staaten
3 tage mit der App
10. April 2020

Trash app. NEVER USE IT, IF YOU EVER READ THIS MESSAGE.
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
Trying to run my holster & magnet, and can't run.
WHo want to read this ?
"
Thanks for chatting with me today!

I just received an update from the policy team and they contested with our partnered ad networks ...

Dinosaurized: An army store
Vereinigte Staaten
Ein tag mit der App
AdRoll hat geantwortet 14. April 2020

We are always happy to receive constructive feedback and act on it. In this case, we are saddened to see such a meritless review. We have a strict policy around guns and we ...

3. Oktober 2022

Very disappointed, highly unprofessional team, after removing the app they still have my card details and deducted $170 lying that they used it for the ad , already file complain against them, let see what Shopify team does to them

Carventory Mate
Australien
Etwa 7 stunden mit der App
9. Februar 2022

I just wasted an entire day on this terrible, terrible app that I would not recommend to anyone. It just does not work and does not do what is promised. I recommend you google adroll on trustpilot before wasting your time. Worst of all is that I wanted to close my account and you can't even do that without emailing customer support. Absolutely disgusting company. Stay away and don't waste your ...

imzaia.store
Niederlande
Etwa 6 stunden mit der App
26. April 2022

Be extremely carefull with this APP. The APP automatically overwrite some important Shopify settings without any warnings. E.g. suddenly our GDPR banner was changed from our own banner in Dansih to an AddRoll GDPR banner in english without telling us or warning us.

Octopus Denmark
Dänemark
Etwa 4 stunden mit der App
AdRoll hat geantwortet 27. April 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

24. November 2022

Terrible app. I sign up, pixel gets loaded, then I leave the site. Once I come back in the whole process starts again, wanting me to sign-up and pay again!

Renegade Dog Lures
Vereinigte Staaten
Etwa 2 stunden mit der App
AdRoll hat geantwortet 28. November 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I am so sorry to hear that you have had such a poor experience and you no longer want to work with us.

Customer ...

17. August 2020

AVOID AVOID AVOID! After reading some good reviews I signed up this evening (on the free Starter account) and created 2 remarketing campaigns (Facebook & Google) both $50 / day. Within 30 minutes my bank had reversed 3 transaction requests from Adroll totalling $1540! Seriously what!
I obviously want no part of this and upon exploring their system figure out I can't even delete my account or ...

The English Cyclist
Vereinigtes Königreich
Etwa 2 stunden mit der App
AdRoll hat geantwortet 18. August 2020

Hello there,

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

25. September 2021

I got the app through Shopify, it connected and asked permission to connect to store like all other apps. I set up everything and then I went to add IG/FB permission, those were approved but once that happened it disconnected through Shopify. The only way to reconnect is by adding a code manually to my theme but their coding is not compatible with .JSON themes. I will update my review is they ...

Boss Lux Fashion
Vereinigte Staaten
Etwa 2 stunden mit der App
AdRoll hat geantwortet 27. September 2021

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

30. März 2018

Wow, quite terrible service and questionable billing tactics at best... I suggest listening to the existing reviews and stay away.

Battling Blades
Vereinigte Staaten
Etwa eine stunde mit der App
16. November 2020

Not a good app doesn't load and can't connect shopify account very bad. Would not recommend to anyone

Wigsdomehair
Niederlande
33 minuten mit der App
AdRoll hat geantwortet 17. November 2020

Hello there!

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...