Reseñas (324)

Calificación general
4,3
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
Fecha de modificación: 12 de agosto de 2021

More than Excellent service, it help me go trough configuration and more, We config Shopify and adroll pixell, 100% recommended Gary O. Services

Greenchoice Flowers
Estados Unidos
25 minutos usando la aplicación
31 de agosto de 2013

Simple to use, found it useful for a new site, already starting to get asked how much Im spending on advertising, when i n reality it's $0.
5 Stars

KenkoTea
Australia
2 de julio de 2022

The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me lots of money for nothing you just waste my money, total scam!

KOK Auto Parts
Estados Unidos
28 días usando la aplicación
AdRoll respondió 4 de julio de 2022

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. We have investigated the history of contact with the email address associated with your AdRoll account and noticed that the account administrator, Leah, has contacted us once, yesterday via the Live Chat - the conversation was handled by one of our Customer Support Agents, Joshwin. The chat was about the authorization and the chat transcript along with the follow up email was sent to Leah right after the chat. Could you please check your inbox? For your convenience, let me share the ticket number for reference: 1515022.

If you have time, I’d love to follow up with you to understand the improvements needed to earn your recommendation. Feel free to email our Marketing team directly at customermarketing@adroll.com if you’re open to discussing more. You're always welcome to reach out to the Customer Support at help.adroll.com, we'll be more than happy to help.

Thank you,

Ewa

12 de junio de 2015

AdRoll has been a huge benefit for our store and for other stores we've built for our clients. The retargeting features are incredibly powerful and really do increase conversions. Great app, thanks guys!

TerraSlate Paper
Estados Unidos
17 de junio de 2013

Adroll is great and accounts for a lot of the extra business we receive from return customers. This app is extremely easy to install and the adroll website is even more user friendly. You can build your own ads, monitor statistics and more. We highly recommend it.

ReSlat.com
Estados Unidos
17 de enero de 2018

Great app! Makes it so easy to run multiple ads, across multiple placements, against your main goal. The automation makes management super easy for a small biz like ours- the allocates budget, picks placements and creatives according to what is performing best. So easy! Performance is pretty great too ;) Definitely recommend!

Toki Mats
Estados Unidos
Alrededor de 1 mes usando la aplicación
6 de septiembre de 2017

Adroll's platform is incredibly easy to use and understand. They incorporate quantifiable data with visuals that help you understand what's working, and what isn't. If I've ever had a question about anything I see in my account the support team has ALWAYS gotten back to me very quickly. Great product with a great team. I'm extremely please with they're platform.

Patrick Adair Designs
Estados Unidos
Alrededor de 2 meses usando la aplicación
4 de enero de 2021

The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.

The Bell Collection
Estados Unidos
2 meses usando la aplicación
22 de marzo de 2021

We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.

Dermalogica AU
Australia
6 meses usando la aplicación
30 de julio de 2020

We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.

3V Gear
Estados Unidos
4 meses usando la aplicación
AdRoll respondió 31 de julio de 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at customermarketing@adroll.com if you’re open to discussing more!

Cheers,

Ewa