Calificación general
4
Recuentos por nivel de calificación
  • El 71% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 18% de las calificaciones son de 1 estrellas
25 de enero de 2021

I truly love this app. I believe my profits are really going to improve after utilizing this app. Some aspects of the app was confusing but the support them really helps with that. Now, I really understand it.

TABMBAT™️
Estados Unidos
Alrededor de 2 meses usando la aplicación
13 de noviembre de 2019

Horrible app. Horrible performance.
Our remarketing campaigns do 4X on every other platform, after 2K on adroll, we are getting an ROI of 0.01 per click conversions.
Don't waste your money and don't expect results.
Be ready to loose money

Zartoni
Estados Unidos
Más de 1 año usando la aplicación
AdRoll respondió 14 de noviembre de 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we haven’t met your expectations. Our team has just followed up with you to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having.

Cheers,

Ewa

6 de julio de 2020

Great ad support. They are very knowledgeable and able to make live improvements to your campaigns.

Copper Key Co.
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 20 de mayo de 2021

Just started using this App the support team are amazing always on hand to help, awaiting to see results from new campaigns. Easy shopify integration too!!!

Rhaika London
Reino Unido
Alrededor de 2 meses usando la aplicación
8 de diciembre de 2021

Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.

Simply Magnetic Me
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 13 de junio de 2023

The adrol team seems to be experiencing cutbacks lately. We have been with them for years, but unfortunately have experienced a loss of personalized service. We received an email that our personal rep we have been with for yrs is "not working for the company anymore" and we were directed towards "general inquiries" for future assistance. Not pleased:(

Good Morning Snore Solution
Canadá
Más de 3 años usando la aplicación
Fecha de modificación: 11 de agosto de 2020

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

P.L.A.Y.
Estados Unidos
Alrededor de 1 mes usando la aplicación
9 de diciembre de 2020

Got major help today from Ewa S.. couldn't ask for a more friendly helpful and proffessional experience. Brilliant!

Poetry From The Heart
Reino Unido
Alrededor de 1 mes usando la aplicación
2 de diciembre de 2021

Amazing customer servise, only have some troubles because all my store and ads are in spanish, but they are helping me solve the problems.

Copainmx
México
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 2 de diciembre de 2019

Easy to Install and Setup. My Flower Shop www.milenabouquet.com is using the APP and AdRoll to manage some retargeting campaigns

Milena Bouquet
Estados Unidos
Alrededor de 1 mes usando la aplicación
AdRoll respondió 3 de diciembre de 2019

Hello there,

This is Ewa from AdRoll's Marketing team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,
Ewa