Omtaler (487)
Raffiner
-
Etter vurdering
I used this app a couple of weeks and am really happy with the costumer support. They reply fast and answered all of my questions. Great service!
Great customer service and a user-friendly interface. Gets me a lot of traffic every day and has some smart AI campaigns to offer as well.
Adroll has great customer service. Michael Lee was really helpful and supportive throughout the onboarding process and made it easier for us.
All good after basic testing. Ad campaign setup was quick, pulling directly from the Shopify products. It was tough to find, but Live Chat Support quickly pointed me in the right direction.
Would highly recommend Adroll!. Very pleased with the customer support and the quality of their services. Probably one of the best platforms to use if you want to advertise your products and website, as to mention again; very helpful customer support via live chat.
A really useful application. I make a lot of money from the service it offers. The supporters are also very enthusiastic. Fighting
The worst app ever No support No answer!! Why you did this app if you wont work on it??!!
you cost me lots of money for nothing you just waste my money, total scam!
Hello there,
This is Ewa from AdRoll's Customer Support Team.
Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. We have investigated the history of contact with the email address associated with your AdRoll account and noticed that the account administrator, Leah, has contacted us once, yesterday via the Live Chat - the conversation was handled by one of our Customer Support Agents, Joshwin. The chat was about the authorization and the chat transcript along with the follow up email was sent to Leah right after the chat. Could you please check your inbox? For your convenience, let me share the ticket number for reference: 1515022.
If you have time, I’d love to follow up with you to understand the improvements needed to earn your recommendation. Feel free to email our Marketing team directly at customermarketing@adroll.com if you’re open to discussing more. You're always welcome to reach out to the Customer Support at help.adroll.com, we'll be more than happy to help.
Thank you,
Ewa
Really swift to use - 5 stars for simplicity. Will feed back more on the advertising effectiveness.
great service and great customer support aswell as an optimized look feel and gestures i love using adroll as my main ad provider
Terrible. The integration of adroll with facebook has resulted in me losing access to my facebook account as an admin. Waiting in the dark for some resolution, but a complete disgrace. Do not download and integrate.