AdRoll Marketing & Advertising , 486 avaliações
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I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? Shopify should not let these applications work under your shoulder, what they do is go to companies instead of helping them to get up. I do not recommend this application.
Hello there,
This is Ewa from AdRoll's Marketing Team.
Thank you for taking the time to let us know how we’re doing. I am very sorry to hear we haven’t met your expectations. Our Customer Support Leadership Team has just followed up with you, please do let us know if there is anything more we can do to earn your recommendation.
Cheers,
Ewa
Great platform for remarketing. Customer service and support are very knowledgeable with fast response times. Good Communication with Ewa, Thanks for the amazing support.
Excellent app with excellect customer support. Thank you very much for being friendly available and helpful.
So far (a month) we are averaging $10 in conversions to every $1 spent. Seems pretty great to me!
Exceptional customer service and always ready to help with your marketing services. No one on earth offers this kind of hands-on marketing service 24/7 with free ad credits to try out the first month! Surely they stand by their product. The support from Neha R was just brilliant!
AdRoll is a great marketing app to integrate with Shopify! ( I have tried many! ) It was very easy to set up and use. Their customer service is excellent! A quick shout out to Gary who went above and beyond to help me with my target audience and had some very enlightening suggestions about the changes to make so that all my campaigns run to get the max out of my budget and get the best results!
I've just launched my first campaign so can't comment on the campaign results yet but their support team were very quick at responding and very helpful with my query. So far so good!
Thank goodness for this app! Makes the integration super easy, especially for a not-so-technical person such as myself!
Such a straight-forward and simple integration - couldn't ask for more - done in a couple of clicks! The support so far has been amazing - great first impression.
Very easy to integrate with my shopify store and great customer service. Always responsive and pleasant to work with.