AdRoll Marketing & Advertising

Buggy. Needed to contact support multiple times to finish basic tasks.
Very high CPC. Worst of all: Takes credit for conversions it didn't even get me!
1 saving grace: Tech support is very responsive.

Great app. Makes running dynamic shopping ads a breeze. With just a few clicks you can get a whole campaign going. Love using this service

had an issue with subscription, but the support chat helped me fix it quickly.......................

Awesome App, so much easier than setting up your own retargeting campaigns!

Appears to be working but the setup was challenging. Still unsure about costs and control of ad spend but I am able to create my own ads which is good. Help has been responsive and I have my fingers crossed I can make it profitable.

Looks promising until you play around with it.

AdRoll has been great. Our CPA is a little lower than our current social ads, because of their bulk purchasing. We are also doing a lot of outreach and time will tell if that strategy is positive for the long run, but so far we have a 3-4X ROI.

I would recommend the app to companies ready to make the jump from just social ads to a more robust advertising strategy.

We’ve been very impressed with the performance of our ad campaigns with AdRoll. The ability to retarget customers and reach prospecting customers has been invaluable to our digital marketing strategy. Our account manager, Serena, and the team go above and beyond to help us deliver on our goals, along with providing well-founded solutions to any business problems we have.

This is one of the best tool for promote business in good process, this tool has very good feature, which will help you to present your Brand in quality. I am getting support on any time and also get solution 100%,. I really like this tool and I have already recommended this tool to my friends as well.

The app seems to work pretty well and I think they are good at what they do, BUT I am disappointed with the lack of transparency regarding their pricing.

They just announce they will charge customers with a 'small' percentage of the adds campaign but this is not quite the truth... While building-up my budget I contacted their chat support to ask for their pricing, and I discovered some contradictory things:

1. I was told that they actually charge 35% on the campaign value... which is not a 'small' percentage.
2. Then I was told by the support person that they charged their 'network partners'... Do they charge both their partners and their customers?

I never obtained a clear straightforward answer from the support team regarding pricing.

I don't care how much money AdRoll makes as far as I am told how much I will pay and I get the service I am paying for. If they have a good App why do they hide something such important as pricing?

I have installed their App to run some tests but I haven't done so yet until I obtain their pricing crystal clear, specially after reading the credit card revolving charges without prior notice. I am ready to change my review once things are clear to me.

The ball is in your court AdRoll