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Wow, quite terrible service and questionable billing tactics at best... I suggest listening to the existing reviews and stay away.
Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.
Not a good app doesn't load and can't connect shopify account very bad. Would not recommend to anyone
Hello there!
This is Ewa from AdRoll's Marketing team.
Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we haven’t met your expectations.
I understand that you are facing some trouble while accessing the AdRoll dashboard. I see that the link you have provided in an email sent to our support is the Plans page where you can choose different plans/subscriptions that will work best for you.
With that being said, please click on this link: https://app.adroll.com/home/campaigns/ad?advertisable=AQHLTZ663BC27CJARMHMG3 where you will be connected directly to the 'Campaigns' dash.
Our Platform Specialists emailed you about the same, can you please check your inbox? We'll be happy to assist further.
Feel free to email my team directly at customermarketing@adroll.com as well if you’re open to discussing more.
Cheers!
Ewa
App doesn't support Canadian currency. I can't change my FB account currency so can't use your app. Looked good though.
Support is atrocious.
They want a CC without showing dynamic ad previews.
The customer support agent could not understand what was going on.
Dear AdRoll,
Based on these horrible reviews i'm removing the application. I was about to enter my credit card and give it a try for a month.
Easy to install, intuitive interface, great support with actual human beings who will talk with you over the phone if you need assistance. Great app :)
One of the best apps on here. I haven't use the re targeting I am getting a months worth of data before starting the adverts but everything was easy to install.
easy, and simply adds a script to our site. :)
Adroll is great and accounts for a lot of the extra business we receive from return customers. This app is extremely easy to install and the adroll website is even more user friendly. You can build your own ads, monitor statistics and more. We highly recommend it.