评论 (515)

整体评分
4.2
每个评分等级的数量
  • 72% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 18% 的评分是 1 星
2020年7月17日

bro these guys scam you, once you add your payment method the home screen goes white. don't trust these scammers

Feral
美国
1年多 人在使用应用
AdRoll已回复 2020年7月22日

Hello there,

This is Ewa from AdRoll's Marketing team.

I'm sorry to see such a negative review about AdRoll. Can you please share the email address associated with your ...

2019年11月13日

Horrible app. Horrible performance.
Our remarketing campaigns do 4X on every other platform, after 2K on adroll, we are getting an ROI of 0.01 per click conversions.
Don't waste your money and don't expect results.
Be ready to loose money

Zartoni
美国
1年多 人在使用应用
AdRoll已回复 2019年11月14日

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

编辑时间:2023年6月18日

Update after AdRoll answer: Just proving this third party app recommended by Shopify is a scam. They claim I opted out to receive invoices which is something I never did and does not even make sense to have done. I have been working with Shopify and the app store since 5 years now and I have never had such issues and charges for an app we have never used: 80 USD per month! Unbelievable.

Be ...

Drekka
保加利亚
1年多 人在使用应用
AdRoll已回复 2023年6月16日

Hi there,

Tatiana from AdRoll's Customer Support team here.

Thank you for sharing your feedback with us. I truly appreciate your constructive input as it helps us identify ...

2016年3月8日

The app seems to work pretty well and I think they are good at what they do, BUT I am disappointed with the lack of transparency regarding their pricing.

They just announce they will charge customers with a 'small' percentage of the adds campaign but this is not quite the truth... While building-up my budget I contacted their chat support to ask for their pricing, and I discovered some ...

Deli Pasty
英国
11个月 人在使用应用
2017年4月15日

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!

Ironsight
加拿大
11个月 人在使用应用
2020年3月20日

I reached out to get help and they responded that they wouldn't invest time with me to understand your platform unless I expressed how much money I would spend

LUXE B PAMPAS GRASS
美国
11个月 人在使用应用
AdRoll已回复 2020年3月23日

Hello!

We are extremely sorry to have left such an impression on you.

Please know that we are more than happy to work with, and provide all the support needed, to ...

2016年3月28日

The customer service for this company is completely useless. Asked to fix my tracking for more than half year and still couldn't fix it. I am not even sure if the ads are even working. Complete waste of money!

Shopzenger
美国
9个月 人在使用应用
编辑时间:2019年2月24日

Too simple tool for retargeting ads, save your money and use google shopping. Also it adds an extra cookie popup

Souk Natural
荷兰
9个月 人在使用应用
2018年9月21日

Spend $ 2000, only 25 website clicks. Very unsatisfied.
Made 6 campaigns but nothing. This is disappointing and losing money.

Spandexbyyard
美国
7个月 人在使用应用
2018年3月24日

Holy cow. These guys are impossible. I have days into trying to work with them to get a set of ads up. They designed the ads then took them down because the ads they designed somehow broke their rules. There support attempts to be helpful but can't answer why my ads keep getting taken down and promise to get back to me. It is like bugging someone to take my money. I would give worse than 1 star ...

Shatter Batter
美国
7个月 人在使用应用