评论 (515)

整体评分
4.2
每个评分等级的数量
  • 72% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 18% 的评分是 1 星
2015年11月9日

VERY DISAPPOINTED they tempt you with a free $60 "try adroll for free" is what they claim, the reality? they charge your credit card each week without any consent or notification of how much it will be. $30 per week they have been charging me and i had no idea as i was told i had a $60 free trial and didn't agree to any further spend beyond that. This is my first bad experience with a shopify app ...

Prettyplease123
英国
2个月 人在使用应用
2018年12月4日

Really slow approval process, they tell you just to wait and do not inform you what are the reasons for the delay.
The app will bring you only headache.

soonmama - Дрехи за бременни и кърмещи
保加利亚
大约2个月 人在使用应用
2022年11月14日

I'm currently using this app, 1st of all its very confusing, I feel its a trap to get you to spend, I was about to cancel & prob will soon. I'm waiting to see if the ad actual works. It said I had ad credits but it tried charging my CC several times. I don't seem to be getting help from customer support with direct answers, and I'm becoming frustrated

The Princess collection
美国
大约2个月 人在使用应用
2019年1月6日

I used this app to trying and grow traffic and conversion to out website. Unfortunately we made a significant loss and didn't even break even over the 6/7 weeks.

The team are very helpful but this wasn't a success for us,

Chillin & Killin
英国
大约2个月 人在使用应用
2023年3月14日

The app had a lot of glitches with displaying accurate data (it was severely off) and the subscription. I tried getting assistance via phone call but they didn't show up for the call. I sent several emails regarding the call and further assistance but didn't receive one response. They also charged me even though I wasn't set up to the point to run ads so I'll be contacting my bank. It seems that ...

LOU.EARL
美国
大约2个月 人在使用应用
AdRoll已回复 2023年3月17日

Hi there,

This is Rohini from AdRoll's Customer Support Team.

We are disheartened to hear that you have had such a poor experience with us. We always strive incredibly hard ...

2017年2月4日

I had high hopes for this but it didn't work out for my particular shop. I was told to try it longer and I would see results but I had already spent a lot of money and didn't even break even. If you have the extra funds, give it a try. But for now it didn't seem worth it for me.

Gigiandmax
美国
大约2个月 人在使用应用
2023年2月6日

"I recently used AdRoll for my marketing efforts and was extremely disappointed with their customer service. Despite multiple attempts to reach out for assistance, my questions and concerns were never adequately addressed. The representatives I chatted with seemed uninterested and unhelpful, leaving me feeling frustrated and dissatisfied with my experience. The lack of proper customer support ...

Secrets Of Tea
美国
大约2个月 人在使用应用
编辑时间:2023年1月19日

No customer support. tried to cancel the plan with no assistance. I have now continuously been charged for a service I do not need or want. Do not sign up, they will steal your money. Also, their free plan costs 27.47 a week.

Bee's Décor
澳大利亚
大约1个月 人在使用应用
AdRoll已回复 2023年1月19日

Hi there,

This is Rohini from AdRoll's Customer Support Team.

I am sorry to hear you had a negative experience with us. We want every customer’s experience to be the best ...

2015年11月5日

Said above "Your first $60 is free. After that, AdRoll is priced for performance." Yeah, my A**! Within an hour of setting up my campaign with them I got billed for over $210.00. Right off of my credit card. RUN!

Stank Be Gone
美国
大约1个月 人在使用应用
2015年10月27日

Adroll just keeps charging your card without notification!

Mnlstreetwear
菲律宾
大约1个月 人在使用应用