评论 (515)

整体评分
4.2
每个评分等级的数量
  • 72% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 18% 的评分是 1 星
2023年3月16日

My store is new and I need to start advertising, I installed AdRoll yesterday and yes it was in a few simple clicks, BUT, what happened after that isn't very pleasant:

1- I couldn't access the application from Shopify, or even by logging in using my user, i have to use a custom URL to access the application, I know that from the support who told me that their team is working on the problem.
2- I ...

eSelect
约旦
1天 人在使用应用
AdRoll已回复 2023年3月17日

Hi there,

I am Rohini from AdRoll's Customer Support Team.

I am sorry that you had a negative experience with us. We set a high standard for ourselves, and we regret to hear ...

2022年10月3日

Very disappointed, highly unprofessional team, after removing the app they still have my card details and deducted $170 lying that they used it for the ad , already file complain against them, let see what Shopify team does to them

Carventory Mate
澳大利亚
大约7小时 人在使用应用
2023年5月15日

The support was fast and friendly! They helped me with the integration. Looking forward to see the results of the app.

HearMore4Less
塞浦路斯
38分钟 人在使用应用
2022年2月9日

I just wasted an entire day on this terrible, terrible app that I would not recommend to anyone. It just does not work and does not do what is promised. I recommend you google adroll on trustpilot before wasting your time. Worst of all is that I wanted to close my account and you can't even do that without emailing customer support. Absolutely disgusting company. Stay away and don't waste your ...

imzaia.store
荷兰
大约6小时 人在使用应用
2022年4月26日

Be extremely carefull with this APP. The APP automatically overwrite some important Shopify settings without any warnings. E.g. suddenly our GDPR banner was changed from our own banner in Dansih to an AddRoll GDPR banner in english without telling us or warning us.

Octopus Denmark
丹麦
大约4小时 人在使用应用
AdRoll已回复 2022年4月27日

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

2022年11月24日

Terrible app. I sign up, pixel gets loaded, then I leave the site. Once I come back in the whole process starts again, wanting me to sign-up and pay again!

Renegade Dog Lures
美国
大约2小时 人在使用应用
AdRoll已回复 2022年11月28日

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I am so sorry to hear that you have had such a poor experience and you no longer want to work with us.

Customer ...

2020年8月17日

AVOID AVOID AVOID! After reading some good reviews I signed up this evening (on the free Starter account) and created 2 remarketing campaigns (Facebook & Google) both $50 / day. Within 30 minutes my bank had reversed 3 transaction requests from Adroll totalling $1540! Seriously what!
I obviously want no part of this and upon exploring their system figure out I can't even delete my account or ...

The English Cyclist
英国
大约2小时 人在使用应用
AdRoll已回复 2020年8月18日

Hello there,

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2021年9月25日

I got the app through Shopify, it connected and asked permission to connect to store like all other apps. I set up everything and then I went to add IG/FB permission, those were approved but once that happened it disconnected through Shopify. The only way to reconnect is by adding a code manually to my theme but their coding is not compatible with .JSON themes. I will update my review is they ...

Boss Lux Fashion
美国
大约2小时 人在使用应用
AdRoll已回复 2021年9月27日

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2021年12月28日

Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.

4 Gauge
美国
6分钟 人在使用应用
2018年3月30日

Wow, quite terrible service and questionable billing tactics at best... I suggest listening to the existing reviews and stay away.

Battling Blades
美国
大约1小时 人在使用应用