评论 (515)

整体评分
4.2
每个评分等级的数量
  • 72% 的评分是 5 星
  • 6% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 18% 的评分是 1 星
2016年4月2日

They claim that we made a certain amount from their retargeting, but it's inaccurate. We made $0 from their ads and retargeting, and contacting customer service is completely pointless.

Soco Fragrance
美国
3天 人在使用应用
2020年4月10日

Trash app. NEVER USE IT, IF YOU EVER READ THIS MESSAGE.
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
NEVER USE IT, IF YOU EVER READ THIS MESSAGE
Trying to run my holster & magnet, and can't run.
WHo want to read this ?
"
Thanks for chatting with me today!

I just received an update from the policy team and they contested with our partnered ad networks ...

Dinosaurized: An army store
美国
1天 人在使用应用
AdRoll已回复 2020年4月14日

We are always happy to receive constructive feedback and act on it. In this case, we are saddened to see such a meritless review. We have a strict policy around guns and we ...

2022年10月3日

Very disappointed, highly unprofessional team, after removing the app they still have my card details and deducted $170 lying that they used it for the ad , already file complain against them, let see what Shopify team does to them

Carventory Mate
澳大利亚
大约7小时 人在使用应用
2022年2月9日

I just wasted an entire day on this terrible, terrible app that I would not recommend to anyone. It just does not work and does not do what is promised. I recommend you google adroll on trustpilot before wasting your time. Worst of all is that I wanted to close my account and you can't even do that without emailing customer support. Absolutely disgusting company. Stay away and don't waste your ...

imzaia.store
荷兰
大约6小时 人在使用应用
2022年4月26日

Be extremely carefull with this APP. The APP automatically overwrite some important Shopify settings without any warnings. E.g. suddenly our GDPR banner was changed from our own banner in Dansih to an AddRoll GDPR banner in english without telling us or warning us.

Octopus Denmark
丹麦
大约4小时 人在使用应用
AdRoll已回复 2022年4月27日

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to ...

2022年11月24日

Terrible app. I sign up, pixel gets loaded, then I leave the site. Once I come back in the whole process starts again, wanting me to sign-up and pay again!

Renegade Dog Lures
美国
大约2小时 人在使用应用
AdRoll已回复 2022年11月28日

Hello there,

This is Ewa from AdRoll's Customer Support Team.

I am so sorry to hear that you have had such a poor experience and you no longer want to work with us.

Customer ...

2020年8月17日

AVOID AVOID AVOID! After reading some good reviews I signed up this evening (on the free Starter account) and created 2 remarketing campaigns (Facebook & Google) both $50 / day. Within 30 minutes my bank had reversed 3 transaction requests from Adroll totalling $1540! Seriously what!
I obviously want no part of this and upon exploring their system figure out I can't even delete my account or ...

The English Cyclist
英国
大约2小时 人在使用应用
AdRoll已回复 2020年8月18日

Hello there,

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2021年9月25日

I got the app through Shopify, it connected and asked permission to connect to store like all other apps. I set up everything and then I went to add IG/FB permission, those were approved but once that happened it disconnected through Shopify. The only way to reconnect is by adding a code manually to my theme but their coding is not compatible with .JSON themes. I will update my review is they ...

Boss Lux Fashion
美国
大约2小时 人在使用应用
AdRoll已回复 2021年9月27日

Hello there,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2018年3月30日

Wow, quite terrible service and questionable billing tactics at best... I suggest listening to the existing reviews and stay away.

Battling Blades
美国
大约1小时 人在使用应用
2020年11月16日

Not a good app doesn't load and can't connect shopify account very bad. Would not recommend to anyone

Wigsdomehair
荷兰
33分钟 人在使用应用
AdRoll已回复 2020年11月17日

Hello there!

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...