AdRoll Marketing & Advertising , 486 則評價

I dont like it. It doesn't help and im trying to get rid of it and stop being charged but it seems they hide stuff so u cant opt out of it.

Data in the dashboard is incorrect, and not trustworthy. They do not stand behind their product or their data. The information from shopify and adroll do not agree. DO NOT GET THIS PRODUCT. It is a waste of your money and completely aggravating. Shopify should remove it from their store.

I use this application but it is time for the software and platform experience to improve. They have very old ads, they must update the platform more, listen more to the client and stop seeing only their benefit. The ads show the comparative price instead of the actual price, it is a software disaster, they charge the money and the ads last forever to approve them, what kind of service is this? Shopify should not let these applications work under your shoulder, what they do is go to companies instead of helping them to get up. I do not recommend this application.

Injects malicious and tracking cookies on shop without user consent, such as casalemedia.com https://www.securitystronghold.com/gates/remove-casalemedia-cookie.html

I was unable to get adequate ad designs from the design team. After a period of weeks we decided not to continue with AdRoll. They made it a nightmare to get our data removed from their system. Think very carefully before allowing AdRoll to integrate with your store.

Steer clear as they figure out their re-branding. Not only do they track conversions based on impressions (customer sees the ad then purchases then they attribute the sale to their efforts...) After years of service, they suddenly installed a GDPR popup without consulting with us first. We are a Canadian company that does not do business in the EU. Total waste of time and lack of oversight.

bro these guys scam you, once you add your payment method the home screen goes white. don't trust these scammers

Horrible app. Horrible performance.
Our remarketing campaigns do 4X on every other platform, after 2K on adroll, we are getting an ROI of 0.01 per click conversions.
Don't waste your money and don't expect results.
Be ready to loose money

The app seems to work pretty well and I think they are good at what they do, BUT I am disappointed with the lack of transparency regarding their pricing.

They just announce they will charge customers with a 'small' percentage of the adds campaign but this is not quite the truth... While building-up my budget I contacted their chat support to ask for their pricing, and I discovered some contradictory things:

1. I was told that they actually charge 35% on the campaign value... which is not a 'small' percentage.
2. Then I was told by the support person that they charged their 'network partners'... Do they charge both their partners and their customers?

I never obtained a clear straightforward answer from the support team regarding pricing.

I don't care how much money AdRoll makes as far as I am told how much I will pay and I get the service I am paying for. If they have a good App why do they hide something such important as pricing?

I have installed their App to run some tests but I haven't done so yet until I obtain their pricing crystal clear, specially after reading the credit card revolving charges without prior notice. I am ready to change my review once things are clear to me.

The ball is in your court AdRoll

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!