評論 (515)

整體評分
4.2
各級評分數量
  • 72% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2017年1月17日

Why can't we choose zero stars?

I tried AdRoll twice for my company and noticed awkward billing and click attribution both times.

In the first instance, everything was moving along fine. Then, all of a sudden my charges per click increased exponentially. Concerned, I paused my campaign and then ended that round.

I returned to the platform in January of 2017. Even though my customer base was ...

Spirit And Groove
美國
使用應用程式 4個月
2020年8月23日

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO
Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

ALL EASSY
墨西哥
使用應用程式 4個月
AdRoll 已回覆 2020年8月27日

Hello there!

This is Ewa from AdRoll's Marketing Team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2020年1月17日

We used adroll for about 3 months and we were excited when we signed up, but it was a disaster for most of the journey. the results were poor with an average ROAS of less than 1. Our account manager promised a lot of things along the way that was never implemented. Calls were scheduled that was cancelled without notice or reason, so eventually, we had enough and uninstalled the app.
Also, their ...

Trendia
印度
使用應用程式 3個月
2021年3月1日

It would be nice if the Adroll support team was more informed about the known bug (using an underscore in the cName code) that prevents the Email from connecting with the Shopify server. It took me over a week of, "It's a Shopify issue" before they admitted it was a known bug and that they hoped to develop a solution soon (meaning, maybe one day). I could always move my host DNS shopping to ...

Electric Whispering
美國
使用應用程式 3個月
AdRoll 已回覆 2021年3月2日

Hello David,

This is Ewa from AdRoll's Marketing team.

Firstly, I wanted to thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we ...

2016年6月16日

Can we leave zero stars?
Adroll has a known issue with double reporting in Facebook. They did not tell me about this upfront, but had no problem taking my money for 40 days until I noticed and ran my own reports.

So I shut off my FB ads and my web ads still have errors. Adroll is taking credit for sales that have not been generated. Simple match can show what all my ad funnels are generating for ...

Islandjay
美國
使用應用程式 3個月
2022年9月26日

I signed up for the $40 plan but with a month free trial. I got $95 for free towards ads and after $52 being used not one person added anything to their cart which is super upsetting but I’m glad I had that free trial to figure that out. I wish you were able to choose the age and gender the ads target and I wish they had more options for the type of stuff you sell on your website. I sell phone ...

DeliriousDesignz
美國
使用應用程式 3個月
AdRoll 已回覆 2022年9月28日

Hello there,

This is Ewa from AdRoll's Customer Support Team.

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would ...

2017年2月2日

I would't recommend this app to anyone. The conversions they show you are false, and its nearly impossible to get them to cancel your account. I have now tried calling and emailing all week to find out I was billed yet again while my campaigns are paused.

Little Hooligans Co
美國
使用應用程式 3個月
編輯時間:2023年11月29日

I'll start off with don't bother. You'll waste your time and money. I had nothing but issues, ads would get suspended for any little thing at all. When I finally got it sorted out after talking with two different agents on two seperate occasions I tried to log back in and my password magically didn't work. Sent in a request for a password reset but never received the reset email. I had to start ...

RGL sales and service
加拿大
使用應用程式 2個月
AdRoll 已回覆 2023年11月27日

Hi Ryan, thank you for bringing your concerns to our attention; it means a lot that you're keeping us informed. I'm genuinely sorry to hear that we didn't quite meet your ...

2018年12月5日

I used Adroll cause I wanted better conversions then when you do ads alone. If that's what you want stay away from Adroll for sure. Not only will your impressions be high but they put your advertisements on sites that consumers aren't on so you will get little to no clicks. It's poor performance for sure.

Connected my IG and FB but somehow there were no re targeting on those platforms at all. I ...

Jules Opulence
加拿大
使用應用程式 2個月
編輯時間:2020年9月22日

Buyer Beware! This ad/company has to be the worst ever! I WILL NEVER use this service again nor, would I recommend anyone else to use the service. In 14 days, I was charged $231.48 for one ad placement (one picture; ZERO SALES). Good thing they WOULD NOT help me with my ads (part of the reason I went with AdRoll was for help) because who knows what the charge may have been! Please do not waste ...

IMPORIA
美國
使用應用程式 2個月