整體評分
4
各級評分數量
  • 71% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 18% 的評分為 1 顆星
2022年1月31日

Recommend these guys, they are really helpful and ready to invest their time to help you with your ads!

Lugus Jewelry
保加利亞
使用應用程式 7天
2021年12月8日

Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!

Aura Health and Wellbeing
英國
使用應用程式 7天
2019年3月1日

You deduct our test account for more than 70 $, but there is no refund to our account.
You are very bad.

LAMADA SHOP
泰國
使用應用程式 7天
2020年7月14日

nooo!! don't add this app, i paid over 5 dollars for 1 click, be aware and don't use it. if i could i will give 0 stars to adroll

Balardi
美國
使用應用程式 7天
AdRoll 已回覆 2020年7月14日

We are always happy to receive constructive feedback and act on it. In this case, we are saddened to see such an unsubstantiated review. You ran a campaign for less than 4 days. Campaigns typically need to run for at least 2 weeks to get accurate performance data. Campaign success also relies on a number of factors such as targeting the right audiences, the quality of your creative, your brand, and your product.

Our support is always willing to help set you up for success if you reach out to them and if you encounter any problems. Again, we are always happy to receive constructive feedback and act on it.

2021年10月19日

thank you sannidhi J for the very great cs . would be happy to explore on adroll after this. seems simple and easy to use

High Cultured
馬來西亞
使用應用程式 7天
2021年10月5日

I have used this app, it was really a bad experience though. It seems their system is dead. One should not waste their money, Its better to have some knowledge of facebook ads and run it by yourself. Adscale is better than this.

Mobichick
澳洲
使用應用程式 7天
AdRoll 已回覆 2021年10月8日

Hello there,

This is Ewa from AdRoll's Marketing team.

Thank you for your honest assessment of your experience with AdRoll. I am very sorry to hear we haven’t met your expectations. Can you please help us with more information on what went wrong with the system?

I’d love to follow up with you to understand the improvements needed to earn your recommendation and offer my help with any problems you’re having. Would you mind providing me with your contact information so we can reach out to you directly? Feel free to email my team directly at customermarketing@adroll.com if you’re open to discussing more. Let's get the issue fixed.

Cheers,
Ewa

2023年5月22日

Please stay away from this app. I un-installed this app, because it's not working at all. As soon as I un installed it. All my sales went straight to abandoned check out. I got no sales for 4 days which is it never happened on my store until I tried this app. Trashy app ever. It should be not here.

Swan Auto
美國
使用應用程式 6天
AdRoll 已回覆 2023年5月24日

Hi there,

Tatiana from AdRoll's Customer Support team here.

I'm sorry to hear that you're experiencing a drop in sales and suspect it may be related to our platform. I understand how concerning this can be, and I'm here to assist you in investigating and resolving the issue.

I see our Supervisor is already in contact with you about your concerns. We have started investigating this to know what exactly the issue is as this seems to be pretty unusual. Please note, we take these matters seriously and want to ensure we understand the issue fully.
You may be required to provide us with more details and answer a few questions so we can check it thoroughly and share the right solution. Please stay in touch with us and provide requested details. This will enable us to work towards resolving it and improving your overall experience with us.

Thank you for your cooperation, and we appreciate your patience as we work towards a solution.

Cheers!

2022年11月1日

Still in the middle of our free 30-day trial, but so far I've had a great experience getting established with AdRoll and the customer support I got from Rohini was exceptional! They were very helpful and patient with me and answered all of my questions. Looking forward to utilizing their services!

Allied Lutherie
美國
使用應用程式 6天
2022年7月8日

Don't trust this app. they still charging my credit card for 2 months even I don't use this app. I had to uninstall this app because I even didn't see running on google search but their dashboard have impression of course :)

Purse Maison
菲律賓
使用應用程式 5天
2021年10月26日

I downloaded this app to assist with marketing my online store products and it was a very easy integration to shopify

LivBelle Beauty
美國
使用應用程式 5天